Railway Stations: Ticket Office Closures Debate
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Baroness Seccombe
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Railway Stations: Ticket Office Closures
Baroness Seccombe Excerpts(1 year, 2 months ago)
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Baroness Vere of Norbiton (Con)
I cannot comment on the noble Baroness’s ticket office specifically, but 99% of transactions at ticket offices last year could have been made either through a ticket vending machine or online.
Baroness Seccombe (Con)
My Lords, I travel from Banbury to Marylebone every Monday. When I approach the ticket office there is at least one person ahead of me. I hope that there will be flexibility in this: maybe some stations do not need ticket offices, but places that are busy certainly do.
Baroness Vere of Norbiton (Con)
My noble friend is absolutely right. This is not a one-size-fits-all process; this is a consultation, and we will look to see what the independent passenger bodies say when they have finished reviewing all the consultation responses. We believe that that will be towards the end of October.