Whirlpool Tumble Dryers: Product Recall

Baroness Neville-Rolfe Excerpts

Monday 17th June 2019 Lords Chamber

[Lord Henley]

My Lords, all I can say is that I await my noble friend’s question in due course. As for the number of fires caused, I quoted the figure, saying that some 724 last year were caused by tumble dryers but that that was a decline. One must remember that any white goods are going to have a risk, and the important thing is that manufacturers ensure that they are as risk-free as possible. That is why on this occasion, as I said, we want to hold Whirlpool to account and ensure that it gets to as many machines as possible to make sure that they are dealt with. However, it is right and proper that we not only deal with tumble dryers where there is a problem but ensure the safety of all other white goods.

On the question of our exit from the EU, I assure the noble Lord that the department will make sure that safety remains an absolute priority in dealing with these matters. Ensuring that we have a robust system of market surveillance to make sure that we can protect our border from unsafe products will be a priority for the department.

[Baroness Neville-Rolfe (Con)]

I was very glad to hear of the recall, albeit it is rather late in the process. It is, I think, three and a half years since these fires were first identified, and I hope we will learn from the process.

I have two questions for my noble friend. As the department knows, because they were very helpful, I have two Whirlpool tumble dryers. In fact, they are Hotpoint; as noble Lords will know, Hotpoint was taken over by Whirlpool, a US company. The second was modified only after my meeting with the Minister. In the Statement my noble friend suggested that the risk from modified tumble dryers was low. There have been examples of fires in modified dryers, though, so how can the Government be sure that they are safe? Modifying the dryers is quite a long process, as I observed it for two hours on my lawn.

My second question, which I think is the more important one, is: is the system for the recall of white goods good enough, given the danger to the British consumer if there are fires? What changes have the Government made, or are they planning, to ensure that we can sleep safely in our beds?

[Lord Henley]

My Lords, on my noble friend’s first point, I can confirm, as I said in the Statement, that the risk from modified tumble dryers is low. I cannot quantify it, but I can repeat that assurance. It is certainly an improvement on what was there before. As I said in response to the noble Lord, Lord Razzall, one can never remove all risks with white goods; obviously, any electrical product inherently has some danger. However, we must do what we can—or rather, manufacturers must do what they can—to ensure that all products are as safe as possible. It is then the Government’s job to hold those manufacturers to account.

My noble friend also asked whether the system was good enough. We will always keep the system under review. We introduced the Office for Product Safety and Standards a little over a year ago and we will monitor how it is going. If one looks at the figures for domestic fires, including those caused by electrical products, and sees their steady decline, one can say that we are heading in the right direction. This has been happening for some time.