Oral Answers to Questions Debate

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Department: Cabinet Office

Oral Answers to Questions

Baroness Morgan of Cotes Excerpts
Wednesday 2nd May 2018

(5 years, 12 months ago)

Commons Chamber
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Baroness Morgan of Cotes Portrait Nicky Morgan (Loughborough) (Con)
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This afternoon, the Treasury Committee will take evidence from TSB about the recent IT failures, which have left thousands of customers unable to access their accounts and unable to pay their bills, with some very severe consequences. Does my right hon. Friend agree that a robust and reliable banking IT infrastructure is essential in the modern economy? These failures are unfair to businesses that cannot pay in their takings, they are unfair to vulnerable customers, and they are particularly unfair when many banks are still closing branches.

Theresa May Portrait The Prime Minister
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I agree that a robust, safe and reliable IT system is essential to underpinning today’s world of modern banking. I am sure that my right hon. Friend and the Treasury Committee will ensure, through the evidence they take, that they get to the bottom of what happened in TSB.