Police, Crime, Sentencing and Courts Bill

Baroness Jolly Excerpts

Lords Hansard - part two & Committee stage
Wednesday 17th November 2021 Lords Chamber

[Lord Paddick (LD)]

I was not going to speak in this debate but, very briefly, as the police have been mentioned, I should mention a meeting I had fairly recently with a police superintendent in London, who worryingly told me that the police were being made aware that there were a large number of solvable crimes, where people could be prosecuted, and the police no longer had the resources to pursue those offences. From what has been said in the debate, and from the briefing from USDAW, it is extremely worrying if offences are being committed against retail staff, where there is often closed circuit television of the perpetrator, yet the police still do not have the resources to prosecute those offences. As we all know, if somebody feels they can get away with a crime, or word gets around that you can go to a particular store and get away with it because the police will not do anything, it encourages more people to engage in the offence.

[Baroness Jolly (LD)]

I thank the noble Lord, Lord Coaker, for his clear outline of the problem at the beginning of the debate. That was really helpful. I support the amendments creating the offences for assaulting a retail worker.

I look at this problem from a completely different perspective. Apart from the four years I was at university, I have spent all my life in really rural settings, so I identify with the weekly trip to the supermarket. We have a village shop which doubles up as the post office, but I cannot walk there because the roads are too narrow so I have to drive. It is a different sort of world. I identify with this from when I was at university in Leeds too; the corner shops at the end of terraces were exactly the same sort of set-up as a rural shop. But they had their problems. CCTV has now appeared in these shops, which was never there before. There was a level of trust, which is slightly eroded when people move into the village and behave in a different way. This sounds like the 1950s, and sometimes it is.

Whether we are talking about cities or villages, there are many small shops still, and a lot of them have post offices which keep them open. We should not forget that, because they serve a lot of people: where I live, a lot of people do not have cars, and older people really prefer going to the small village shop and still collect their pension there. But a single-handed shop with limited security and often no cameras is a danger, and these shop workers are vulnerable to assault, even in areas where you think everybody knows everybody else’s business. Will the Minister tell us, when she sums up, what sort of recommendations or advice are given to such small shops by the local police? Is there any government guidance to ensure that their safety and that of their workers are protected?

I thank the ACS for its really helpful background briefing. The two amendments are really interesting: one in the name of the noble Lord, Lord Coaker, is about the offence of assaulting a retail worker, and the other, in the name of the noble Baroness, Lady Neville-Rolfe, is much the same. Something should come back: whether it comes back from the Government or from amendments tabled by Members, we really need to put a marker down before the Bill finishes on the issue of assaulting shopworkers. It might be quite sensible if those who have added their names to Amendments 263 and 264 could sit down together to craft an amendment that would fit with all the points that were made in this short but really quite informative and well-informed debate, and then bring something back for Report.

[Baroness Williams of Trafford (Con)]

My Lords, I am very grateful to the noble Lord, Lord Coaker, and my noble friend Lady Neville-Rolfe for tabling their amendments, and for the opportunity that I have had to discuss their amendments with them before today. Both have spoken forcefully on behalf of retail workers, and noble Lords will have witnessed the strength of their convictions and the deep basis of knowledge from which they speak. I cannot let this opportunity go by without paying tribute to the noble Lord, Lord Kennedy of Southwark, who has—I could say harangued me for four years—shown such tenacity on this matter that he deserves a mention.

I start by echoing the comments made in the House of Commons by the then Minister for Safeguarding, in showing my support and respect for all those working in the retail sector. As my noble friend Lady Stowell of Beeston said, they have shown such tireless dedication as public servants, really, providing essential services to the public throughout the pandemic. I totally identify with the comments of the noble Lord, Lord Coaker, about going to the shops being the highlight of the day during the pandemic. It became a daily ritual for our household, certainly.

It is essential that we all feel safe at work, which is why assaults on any worker providing a service to the public is clearly unacceptable. It is really important that where such assaults or abuse occur, the perpetrators are brought to justice. In the Commons, Minister Atkins committed to actively consider this issue and that remains the Government’s position, but as part of that process of consideration I very much wanted to hear and then reflect on the debate today. I welcome the fact that those noble Lords who have contributed today spoke with such clarity and strength of feeling and gave us very good direction.

I want to say a bit more about the current position and the factors that the Government are weighing up as we determine how best to proceed in this area. The noble Lord, Lord Beith, asked about the gap in the law. Obviously, a wide range of offences already exist covering assaults on any worker, including retail workers, and they include offences such as common assaults. The example that my noble friend Lady Neville-Rolfe gave could encompass grievous bodily harm or, indeed, actual bodily harm, harassment and other public order offences, all of which criminalise threatening or abusive behaviour intended to harass, alarm or distress a person.

Furthermore, the courts have a statutory duty to follow sentencing guidelines, which state that it is an aggravating factor for an offence to be committed against a person who works in the public sector or who is providing a service to the public. This means that any offence that occurs against a victim providing a service to the public, including those working in the retail sector, will be considered by the court as meriting an increased sentence. I have also heard the comments and concerns about the provisions in the Bill that seek to increase custodial sentences—including the point made by the noble Lord, Lord Beith, about sentence inflation—and it is crucial that we take into account the impact on our courts and prisons, as he said, when considering whether to increase sentences.

At Second Reading, the noble Lord, Lord Rosser, asked what meetings Ministers had held over the summer with businesses, trade unions and groups representing retailers to discuss this issue. The Home Office has undertaken extensive consultation on the subject of violence and abuse towards retail workers, and discussions on this subject go back several years, as I have previously stated. Similar amendments were tabled to previous Bills such as the Offensive Weapons Bill, which is why the Government committed to a call for evidence on the levels of violence and abuse faced by retail workers.

That response was published in July last year and it increased our understanding of the problems faced by retail workers. A programme of work has been under way through the National Retail Crime Steering Group, which the Minister for Crime and Policing co-chairs with the British Retail Consortium. The steering group brings together the Government, retailers, unions and trade associations, the Association of Police and Crime Commissioners and the police-led National Business Crime Centre to make sure that the response to retail crime is as robust as it can be, as well as ensuring that key crime drivers, including substance misuse, are comprehensively considered. I hope that goes to the point made by the noble Baroness, Lady Jolly. It has been and continues to be an important forum for discussions on the causes of violence and abuse in the retail sector and for working together to find solutions and provide support to retailers.

The matter of violence and abuse against retail workers has been the focus of the National Retail Crime Steering Group for the past 18 months. The Home Office is leading a programme of work designed as a direct response to the call for evidence and agreed by the steering group and wider retail sector. To date, six task and finish groups have been established to develop practical resources to support retailers and their employees.

Earlier this year, the Home Affairs Select Committee conducted an inquiry into violence and abuse towards retail workers. In response, retailers, unions and trade associations put forward evidence about their experiences of violence within the sector. The Select Committee recommended that the Government consult on the scope of a new offence, recognising the particular pressure on those in occupations where they are asked to enforce the law, and taking into account the provisions of the Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Act 2021, which came into force in August.

As I have set out, the Government have engaged extensively with the retail sector and the police. In response to the points made by the noble Lords, Lord Beith and Lord Paddick, the police have recruited 11,000 of the targeted 20,000 increase to their number. The government response to the HASC inquiry makes clear the Government’s commitment to address this issue and to take into account the legislation in Scotland.

I assure noble Lords that the Government are continuing to consider whether changes, including legislative changes, are needed and will reflect carefully on the debate today. On the basis of that very firm undertaking that the Government are considering as a matter of urgency how best to balance those many issues, I hope the noble Lord will feel happy to withdraw his amendment.