Care Quality Commission Report

Baroness Jolly Excerpts
Tuesday 15th December 2020

(3 years, 11 months ago)

Lords Chamber
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Lord Fowler Portrait The Lord Speaker (Lord Fowler)
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Can we speed up a little, please? I call the noble Baroness, Lady Jolly.

Baroness Jolly Portrait Baroness Jolly (LD) [V]
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My Lords, the noble Baroness, Lady Wheeler, is right to flag that this is not the first time that we have heard this catalogue of appalling treatment. The shame is that in some places local authorities and the NHS use a one-size-fits-all approach to commissioning services. We have to put the individual in care at the centre and treat them and their needs. When did a Minister last issue commissioning guidance to local authorities and the NHS in this matter, as the partners that have to commission the process? What family involvement is recommended in those conversations?

Lord Bethell Portrait Lord Bethell (Con) [V]
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I cannot go into details of commissioning guidance in this short Question, but I reassure the noble Baroness that, when it comes to family involvement, new guidance has been issued in response to the Joint Committee on Human Rights, which puts family involvement in any seclusion or restraint decision. That is an immediate development since the report in October.