Digital Understanding

Baroness Harding of Winscombe Excerpts

Thursday 7th September 2017 Lords Chamber

[Baroness Harding of Winscombe (Con)]

My Lords, I add my thanks to the noble Baroness, Lady Lane-Fox, for tabling this debate. I declare my interest as a trustee of the digital charity Doteveryone, which the noble Baroness chairs so ably. She and I have campaigned for a long time about basic digital skills, and a number of noble Lords here today have spoken very eloquently about that. So I want to park the issue of basic digital skills; they are so essential that a lot has already been said about them today. I hope the Minister will update us on what the Government are doing to deliver on their commitments to spend money on and support universal basic digital literacy.

Instead, I shall focus my comments on the importance of digital understanding more broadly. Basic digital skills and digital infrastructure are essential to be able to start to understand the digital world, and that is really what this debate is all about: broad digital understanding. People are afraid of the things they do not understand. They are particularly afraid of the things they do not understand that threaten their way of life, and we should have no illusions that the digital world is going to do that to a large number of people. There will be good change and bad change. I firmly believe that the good will outweigh the bad, but it is unlikely to happen simultaneously and symmetrically so that individuals are not left stranded unless we do something about it.

I shall talk briefly about one example: cars. If you take a taxi ride in London today and mention the word “Uber”, your conversation is pretty much guaranteed for the rest of the journey. The danger is that those taxi drivers are actually fighting yesterday’s battle. Come driverless cars, it is not going to be a question of regulating the drivers of Uber taxis; we need to think about how we prepare a huge swathe of society to build different skills in order to have different jobs in the new world. We also need to think about how we regulate those driverless cars. I think it was in 1930 or 1931 that the Highway Code was first drafted. One thing that has remained consistent in that code is the exhortation to drivers to drive with care and consideration of others. We are going to need to work out what the Highway Code for driverless cars is that ingrains that in the machine learning and the algorithms. We cannot abdicate that responsibility to either our children or grandchildren in the way that our grandparents did in working the VCR, nor can we abdicate that responsibility to the brilliant software engineers. I honestly think they are the last people who should be working out the new Highway Code and the moral and ethical regulatory debates that that will bring.

To create the right regulatory framework—I have picked one tiny innovation that the digital world is bringing—all of us need a general understanding of that technology to be able to engage in the debate with those brilliant software engineers, rather than to run away from them. That is why this debate is so important and why it is so fantastic, for me as someone who has worked in the tech sector for a long time, to see so many people in the Chamber today bringing such varied perspectives to this subject.

I ask the Minister what he and his department are doing to drive further digital understanding in Whitehall, in Westminster and beyond. Some very important work needs to happen now. I think we already see the signs of fear of change in our society. I would not suggest that technology is the only reason why we have a very fractured and unhappy political discourse today but it is undoubtedly one of the underlying reasons, and that is only going to increase. I hope that in future we will be discussing the real ethical and regulatory issues, rather than the need to discuss them one day.