Southern Rail: Disabled Passengers

Baroness Gardner of Parkes Excerpts

Wednesday 20th July 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

As I have already said, on the particular issue with Southern, driver-only operated trains will have supervisors. On disabled passengers, I fully recognise the issues and genuine concerns that have been raised. As noble Lords will be aware, for longer journeys or long-term planned journeys, disabled passengers can ring 24 hours in advance of their journey, but I fully accept that disabled passengers, like any of us, wish to turn up at a particular station at a particular time, board the train and then disembark from the train. The concerns the noble Lord has raised are part of the discussions we will continue to have. Let me assure noble Lords that I have put in place a proposal which I will be discussing with all noble Lords who have represented their concern, and the concerns of people they speak to or represent, that this issue cannot go on too long and that it is important for the Government to communicate regularly with your Lordships’ House on this important issue.

[Baroness Gardner of Parkes (Con)]

My Lords, is the Minister aware that London buses used to have their ramps broken by electric buggies that were far too heavy for them? At that time, there was a great campaign to ensure that buggy manufacturers would make them at a weight that could be tolerated by the buses. Does he know whether anything similar is issued by the railways to make clear the tolerance limits?

[Lord Ahmad of Wimbledon]

My noble friend makes an important point. London is a very good example of how industry providers, suppliers and operators have worked together. On the rail industry, there are good examples, which need to be replicated across the whole network.