Baroness Carberry of Muswell Hill Portrait Baroness Carberry of Muswell Hill (Lab)
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My Lords, we have heard four excellent maiden speeches this afternoon; I add my congratulations to my noble friends Lady Gray and Lady Berger, the noble Baroness, Lady Cash, and the noble Lord, Lord Young.

I begin by reminding the House that this big package of improvements to employment rights has been a long time coming. Governments since 2010 have made promises to upgrade employment rights. There have been some improvements but, for the most part, the promises made were watered down, delayed or abandoned. But this Labour Government are delivering on their promises. As my noble friend the Minister said in her introduction, there have already been extensive consultations on this Bill with all interested parties, including, of course, businesses of all sizes. Much of the Bill in its present form represents a balance between different points of view and different interests.

In the short time that I have, I will focus on the early sections of the Bill, which aim to end one-sided flexibility. These are the clauses that give workers a right to guaranteed hours and reasonable notice of shifts. They introduce payments where shifts are cancelled or curtailed at short notice, which frequently happens. These provisions mirror recommendations made by the Low Pay Commission in 2018 in a report that was commissioned by the then Government which, at that point, recognised the problems in the precarious parts of the labour market. These recommendations were not taken forward.

Around 2.4 million workers in the UK are on zero-hours or low-hours contracts or in agency jobs. Over the past 10 years, there has been a 65% increase in zero-hours contracts. These contracts suit some workers, as several noble Lords have said this afternoon, and of course people value flexibility in their employment. However, if you are not in control of that flexibility, a zero-hours contract can put impossible pressures on you. The reforms in this Bill aim to remove some of these pressures. They will help to solve the very real problems that I came across with increasing frequency over 10 years serving on the Low Pay Commission. Over that period, I and other commissioners spoke to very many low-paid workers and their representatives. Over the years, more and more of these workers told us about the problems that they were experiencing with their erratic hours and erratic earnings and how they made it impossible for them to plan their lives, manage finances and get credit.

These sorts of hours and volatility can happen right across the labour market, but they are more common for the low-paid, who do not speak up for themselves because they are afraid of reprisals. Of course, the majority of employers do things the right way, but many do not. The Bill’s provisions will encourage employers to provide work schedules in advance and not to cancel shifts at the last minute or part-way through.

I recognise that there is a lot of concern among employers and workers about how all this will work in practice. A lot will be sorted out in regulations, on which there will be a lot more consultation. I find that reassuring, and I hope that others with concerns will also find it reassuring that they will have a chance to express their views as this Bill progresses through its stages.