UK Border Agency Debate

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Department: Home Office

UK Border Agency

Baroness Blackwood of North Oxford Excerpts
Tuesday 26th March 2013

(11 years, 8 months ago)

Commons Chamber
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Baroness May of Maidenhead Portrait Mrs May
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We have been looking at public services across the board in relation to what we describe as the pull factors. We have focused on housing, health and the benefits system. We do not propose not having the provision of education for individual children, but the hon. Gentleman’s opening remark, which was that policy changes were about publicity stunts, is far from the truth. We have been sorting out a chaotic immigration system and immigration policy introduced by the previous Government that led to net migration in this country reaching hundreds of thousands a year. We aim to bring it down to tens of thousands. We have already seen net migration cut by a third. That is not a publicity stunt; it is a real benefit and a policy that the people of this country want to see.

Baroness Blackwood of North Oxford Portrait Nicola Blackwood (Oxford West and Abingdon) (Con)
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I very much welcome the Home Secretary’s statement. Does she agree that one of UKBA’s main problems, apart from the inability to manage its data or communicate it correctly to the Home Affairs Committee, has been an identity crisis? It has tried to be an enforcement agency that pursues criminal investigations, but it has also tried to convey the message that Britain is open for business by offering a friendly customer service. Can she assure us that the new structure will fix that problem?

Baroness May of Maidenhead Portrait Mrs May
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The aim of the new structure is that the two parts of the Home Office that will be dealing with these two areas of immigration policy will be focused more clearly on the roles within each part. The immigration and visa section will be focused clearly on giving an efficient and effective service on immigration and visa decisions, making the right decisions about who should be able to enter the country, but doing so in a way that gives individuals good customer service. The enforcement section will be able to focus clearly on the enforcement part. We are doing that precisely to get the focus my hon. Friend wants.