Anne Marie Morris
Main Page: Anne Marie Morris (Conservative - Newton Abbot)Department Debates - View all Anne Marie Morris's debates with the Department for Transport
Railway Ticket Offices
Anne Marie Morris Excerpts(1 year, 1 month ago)
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Anne Marie Morris (Newton Abbot) (Con)
This is an excellent debate and I am delighted that it was raised. Supposedly, the driver for closing ticket offices is the reduction in sales to 12%. In coastal and rural areas, that is clearly not true. Certainly, in Newton Abbot 22% of sales are at the office, while at Teignmouth it is 26% and at Dawlish it is 34%. Therefore, why am I being told that ticket offices at two of my three stations will be closed this year, and the other one will be closed next year? We have just spent £80 million getting that line up and running. The line is key to the local economy—the line is about the economy. Those closures will damage not only the economy but access for people, such as the disabled, the visually impaired and the vulnerable who can only use cash, as well as our tourist industry, which is hugely dependent on ticket offices.
Chapter 6 of the ticketing and settlement agreement states that changes to opening hours can be made only if
“the change would represent an improvement on current arrangements in terms of quality of service and/or cost effectiveness and members of the public would continue to enjoy widespread and easy access to the Purchase of Rail Products”.
Minister, that test has not been met. We have had 680,000 responses to Transport Focus. We know it is going to be referred to the Government, so in his reply the Minister should not tell me that this is nothing to do with them and that it is a private matter for companies. Government play a huge role in the matter of funding; it will be referred and the Government will have to take a view. When the Minister is asked the question, he should—please—say no. It is clearly about money, not about stations, so find another way.