Post Office Network

Anne Marie Morris Excerpts

Tuesday 2nd November 2010 Westminster Hall

[Anne Marie Morris (Newton Abbot) (Con)]

I thank my hon. Friend the Member for The Cotswolds (Geoffrey Clifton-Brown) for securing this debate on what is clearly an important issue; hence the number of Members here. I also reinforce his comments. Post offices are the lifeline of our local communities. They provide advice and community cohesion. Indeed, one very small post office in Kingskerswell in my constituency provides a local newsletter, which is fantastic. It is absolutely right that the value of post offices cannot be judged only in economic terms. I endorse my hon. Friend’s comments regarding the £1.3 billion investment, which I welcome, being offered by the Government over the next four years to prevent closures and assist with refits.

A decade of closures has hit my part of the world particularly hard. The south-west has had the largest decline of any region in the number of post offices. During that period, we lost 214 through Labour’s urban reinvention programme and 277 through the network closure programme. As a result, the south-west has only 1,303 post offices left, which is not very many given the rural spread and nature of its communities.

Survival in my part of the world and in my constituency has, in many cases, been driven by local support. Broadhempston, one of the smallest villages in my constituency, is a good example of the big society in action. It would not have survived without the support of local volunteers. The securing of premises, fundraising and manpower have been locally driven; the only paid individual is one part-time manager. It is a tribute to what that community, and communities in general, can achieve. The post office opening hours in that small village are Monday to Friday, 9 to 12. That is the beginning of a good service, but a number of problems remain that I feel the Government can help us address.

We need to enable small post offices to offer more services. Many of the last decade’s closures occurred because the ability to provide services such as TV licences or payment of car tax were either rationed to one post office in a group of four or five, or removed altogether and offered on the internet instead. I urge the Government to consider what we can do about that.

I also ask the Government to be sensitive to local needs. Broadhempston provides services in the morning, but not in the afternoons or on Saturdays. At the moment, the Post Office is refusing to pay the postmaster to work those additional hours, which are crucial. Broadhempston has no broadband, so our businesses depend absolutely on the post office. The Government should be locally sensitive in deciding where to agree to fund extra services. I would like some of that £1.3 billion to go not just to refits but to service provision. Afternoon services will also benefit an elderly population and small businesses; across the country, 19% of small businesses visit the post office daily, and 47% visit twice a week.

My third point has already been mentioned. How can we provide financial support? I welcome the concept of mutualisation and, like many Members, want more information about how it will work, but I would also like us to support those who are already helping themselves. Individuals have invested a lot locally, both in bricks and mortar and through volunteer support. I would like those who have put themselves and their financial assets forward to be helped with match funding or other financial assistance, because many of them have entered into extremely long-term commitments.

In closing—I have made my contribution short—I ask the Minister to consider carefully the specific needs of the south-west. Geographically, we are spread out, and we need support on the ground for our small rural post offices.