Oral Answers to Questions

Anne Begg Excerpts

Thursday 8th January 2015 Commons Chamber

[Mr Vaizey]

We have taken a lot of action. We have worked closely with the search engines to ensure that they implement their terms and conditions on copycat website advertising, and the click-through to Government websites has increased by 30%. There is a problem with blocking transactions for websites that charge. A lot of Government services are free and we would not necessarily know whether other websites were charging. We know what Transport for London has done and we continue to keep the issue under review.

[Dame Anne Begg (Aberdeen South) (Lab)]

In fact, I was recently online to renew my European health card. I discovered that most of the top Google search results were sites that made people pay, but a lot of consumers do not realise that they can get the card free. There is an urgent need for the Government to take action to ensure that at least Government-provided services are clearly signposted on websites so that people know they are on a genuine website and not one that will rip them off.

[Mr Vaizey]

I completely agree with the hon. Lady. I hear complaints from my constituents about such websites. We have referred the issue to the Internet Governance Forum and convened a round table of digital traders to discuss strengthening terms and conditions, and we work with Nominet, the UK’s internet registry services provider, to look at ways of prohibiting the registration of such domain names.