Oral Answers to Questions

Ann McKechin Excerpts

Wednesday 14th September 2011 Commons Chamber

[Michael Moore]

Certainly, a feature of the discussions that I have been having recently is that many of the energy companies recognise that they need to regain the trust of the consumer concerning price rises and the reasons that they have come about. In the next few weeks I will be bringing energy companies and consumer groups in Scotland together to look at these issues in detail. I will ensure that the companies focus on the appropriate responses and that we take away whatever work we need to do.

[Ann McKechin (Glasgow North) (Lab)]

Given that surveys conducted by Consumer Focus Scotland show that nine out of 10 people who bought energy products on the doorstep would never do so again, does the Secretary of State agree that it is time for all energy providers in Scotland—not just four—to end the practice of cold calling? If so, when will the Government introduce legislation to ensure that this foul practice ceases?

[Michael Moore]

I join the hon. Lady in condemning the sharp practice that has been on display in many parts of the country, particularly in Scotland. That is one of the issues that we will discuss in the meeting that I mentioned in my answer to my hon. Friend the Member for East Dunbartonshire (Jo Swinson). We are determined to get the companies to recognise that that is an unacceptable practice.

[Ann McKechin]

At a time when Scottish and Southern Energy will be adding an average of £171 a year to each of its customers’ electricity and gas bills, tipping thousands of people in Scotland into fuel poverty, and when other energy providers are following suit, does the Minister agree that it is unfair and morally inappropriate that its chief executive officer received a bonus of £2 million on top of his £840,000 salary when the wholesale prices of energy were actually going down?

[Michael Moore]

Remuneration is a matter for the energy companies themselves, but all of us have to ensure that we are carefully focused on the performance and behaviour of all these companies, which is why I have been ensuring that their focus is on what their consumers, and particularly the most vulnerable, need. The hon. Lady is right to focus on fuel poverty: at the end of 2009, a third of Scottish households were measured to be in it. The measures I have already outlined will go a long way towards helping to tackle it.