(12 years, 8 months ago)
Commons ChamberI have considerable sympathy with that point, and perhaps we can all thank the hon. Member for Harlow for bringing this issue to the attention of the House so that we can consider how we might manage the House in a more modern way that brings people along at an earlier stage in the process and ventilates some of the darker, cobwebby areas of the old management systems.
My hon. Friend talks about Members not necessarily being involved. Does she agree that what seems to be happening more recently is that long-serving and dedicated staff of the Palace—especially at the lower paid level, such as cleaners and others—feel very much that they are taken for granted? They have lost the feeling of being part of a community: they are now part of a tick-box management mentality.
It is really important that, as these substantial attempts to save large amounts of money happen, we ensure that the pain is felt as much at the top of the structures as it is at the bottom. The only way we can have a savings process with any legitimacy is if everybody involved is affected equally and the pain is not visited most on those at the bottom or those least able to bear it.