Andrew Selous
Main Page: Andrew Selous (Conservative - South West Bedfordshire)Department Debates - View all Andrew Selous's debates with the Department for Transport
(3 years, 6 months ago)
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Grant Shapps
The hon. Lady is absolutely right about how essential the package has been to date, and my conversations with the Chancellor are of course, as with all Cabinet Ministers, ongoing.
Andrew Selous (South West Bedfordshire) (Con) [V]
While we all have huge sympathy for travel companies with very little income, what action is the Secretary of State going to take to help people such as my recently widowed constituent who has had no refund for the holiday she was due to have with her husband, and not even an acknowledgement of receipt of her husband’s death certificate?
Grant Shapps
I am very sorry to hear about that particular case. I have been putting pressure on the whole sector to do the right thing, and to provide either vouchers or refunds where people require them. An essential part of being able to get travel back together is that people feel, when they book, that they would be able to rebook, should they need to do so for coronavirus reasons. I am not familiar with the individual case, but I would be very happy to follow it up for my hon. Friend.