British Citizens Abroad: FCO Help to Return Home

Andrew Rosindell Excerpts

Tuesday 24th March 2020 Commons Chamber

[Dominic Raab]

I am very concerned about the situation in Bali. The embassy office in Bali is open and has been reinforced from Jakarta. The consular team is in direct contact with UK nationals there. Flight options have obviously been curtailed in the way the hon. Member described. The Emirates route is closed, but operational routes are still available via Jakarta.

There are something like 6,000 British nationals in Bali—that is an estimate—and in fairness 2,000 of them are long-term residents. We are working with London, Gulf posts and the transit hubs in the way I described to try to free up many of those links to enable those people to get home.

[Andrew Rosindell (Romford) (Con)]

The Foreign Secretary is making efforts to rescue people abroad and bring them home, but is he aware that many high commissions and embassies are simply not responding to British people in desperate need of help? The British Government have an absolute duty to deal with that without delay. Will he please use all the Foreign Office’s staff to ensure that they are there to look after people in their hour of need?

[Dominic Raab]

I thank my hon. Friend and give him this reassurance. There are only three posts that we have drawn down in their entirety: Wuhan and Chongqing in China, which are subsidiary posts, so they can be backed up from Beijing; N’Djamena in Chad; and Goma in the Democratic Republic of the Congo. That was done as a last resort, thinking about the situation there. We are ensuring that, in those jurisdictions I described where Governments have taken action, we have as much capacity, albeit working remotely. We have doubled call centre capacity and we are looking at doubling it again. I hope I can reassure him that we are doing everything we can to ensure that constituents of all Members on both sides of the House have a point of contact. Again, I stress that posts and the Foreign Office network are trying to deal with an unprecedented situation in terms of scale and the rapidity with which restrictions are being imposed.