Retail and the High Street

Andrew Percy Excerpts

Thursday 28th November 2013 Westminster Hall

[Andrew Percy (Brigg and Goole) (Con)]

It is a pleasure to serve under your chairmanship, Mr Walker. I concur with colleagues who have paid tribute to the hon. Member for Stockport (Ann Coffey), my hon. Friend the Member for North Swindon (Justin Tomlinson) and the others who have helped secure this debate.

Town centres are incredibly important to my constituency, all 257 square miles of it. We have a lot of historic market towns, including Brigg, Epworth and Crowle, as well as bigger centres such as Goole. My constituency also covers part of Scunthorpe, so Scunthorpe town centre, although it is not in my constituency, is incredibly important. Like other Members, I am committed to our town centres. I spent some time working in the US many years ago, and I was staggered when I asked the people I was living with, “Where is the town centre?” and they looked at me and said, “What do you mean?” I said, “Where is it? There must be one. I’ve walked and walked until the pavement ran out”—the town was Hamilton, New Jersey. The community just did not have a town centre. I was on a street called Edinburgh street, I remember, which was pronounced “Edinburg street” in New Jersey.

At the time, the thought that town centres in many places had either closed down or simply did not exist was alien to me, but that was a number of years ago. Sadly, some of the things that have happened in the US have started to happen here, particularly since the move to out-of-town shopping centres. Maybe we have caught up with the trend, or maybe we have regressed. I do not know which, but it is definitely having an impact.

The life and future of town centres in my constituency is fairly positive. They are still the centre of most of my communities when it comes to accessing GP services, post offices or even council services. They are also a meeting place for many generations, and they provide a huge number of jobs. I concur with other Members about the importance of retail jobs. My first job at 12 was being a paperboy, but at 15, I got a job in a shoe shop, supplying Hush Puppies and Jouralle shoes to the assorted masses of what was then Humberside. Freeman Hardy Willis was the name of the company. I then got a job working at McDonald’s, which I did for five years through college and university. I understand the value of retail jobs, particularly to young people but also to those who want to work flexibly or part-time.

Our local town centres have been supported strongly by the local council. I want to highlight several examples from North Lincolnshire council that could be applied nationally and that show what can be achieved for our town centres when local authorities and town centre retailers work in partnership. When we took control of my town council in 2011, we were swift in removing parking charges in Brigg. Since then, the council has introduced free parking periods, with the strong support of the Scunthorpe Telegraph, an excellent local newspaper. We have extended free parking into Scunthorpe, and I hope we can go further. It was the previous Labour council, sadly, that imposed charges in Brigg.

The importance of those measures came home to me during the first Christmas after we removed the charges in 2011. I went to open Santa’s shack in Brigg, in one of our famous hardware stores—other options are available, of course—and the manager of the shop said to me, “You wouldn’t believe the impact the free parking period has had.” People are not fearful of being ticketed. They understand the rules, and they know that they can come into Brigg and shop for two hours, so they do not drive to an out-of-town centre on the edge of Scunthorpe or elsewhere; they come into Brigg to do their shopping. We should not underestimate the value of free parking.

Nor should we underestimate the value of reasonable parking attendants. Epworth is having a big problem, and retail businesses are struggling. Retailers have been to see me, and I have got the council to agree to review the aggressive enforcement of parking rules that is driving people out of our town centres. Free periods are a good start, but after two hours when the free period expires, parking attendants must be reasonable.

In response to a little campaign that I ran with Goole town centre, a local council of mine has managed to get free wi-fi in Goole town centre by working with Jibba Jabba, a local broadband provider based in Doncaster. It is an excellent name; those of us from the ’80s will remember “The A-Team”. Anyone who comes into Goole and logs on to the wi-fi will be greeted by a nice picture of me welcoming them to the free wi-fi service. [Interruption.] Take-up has been high; whether people repeat their visit I am not sure.

That is in the East Riding of Yorkshire part of my constituency. I took the idea to North Lincolnshire council, which has agreed to roll out wi-fi to all our town centres to support local businesses. Many of our towns, such as Epworth, have burgeoning café and food outlet environments, which I strongly support. They have said to me that having free wi-fi has been important in Goole. People come in, sit there and use it with their tablets out, and they buy an extra coffee while doing so, because they realise that they can get fast internet while enjoying their lunch or coffee break, as people do these days.

Councils must be proactive on crime. Town centre crime is a concern, particularly for small retailers. We had a bit of a spike in Epworth not so long ago. I am pleased that, working with local councillors there— Liz Redfern and David Robinson—we managed to get £45,000 out of the council to install CCTV cameras in Epworth town centre, which retailers have welcomed. We also got the local council to fund extra police community support officers there and provide two new PCSOs in the Isle of Axholme and others in parts of north Lincolnshire. Again, it is working in partnership because it understands that crime is important in respect of retail and the economy, and in making people feel safe and confident enough to come into town centres. I welcome that partnership.

There are other simple things that councils can do. We set up a body in Brigg, of which I am the chairman—I am not in control of everything in the constituency; this is not some despotic regime—called Brigg 2020, a regeneration partnership. I also chair one in Goole, called Goole Renaissance. In Brigg, we got the council to look at the street furniture and ask, “What is attractive about our town centre and what isn’t?” The battered old railings that welcome people into town do not exactly say, “This is a place to come and enjoy an afternoon”, or “Enjoy your shopping.” That is not acceptable. Simply by doing an audit of such things and getting the council to commit to replacing them, we can change the appearance of our town centres.

When councils get it—when they understand it—and when they do not see themselves as being in conflict with retailers, it can work. Sometimes, retailers say, “The council is not doing enough for us,” and sometimes the council says, “Oh, well, retailers are just complaining about parking, yet again. It’s the usual thing,” or, “They’re complaining about litter.” When we park all those traditional tussles and replace them with proper partnership working, we can achieve a great deal. We do not have a great number of empty shops in the smaller market towns in my area.

We still have a big problem in town centres, and I do not know how the Government are responding to the matter. Sadly, in the past few years, in Scunthorpe, one of the bigger town centres, Marks & Spencer has left, although it is returning to my constituency at an out-of-town unit on the edge of Scunthorpe. Although we have tried to get it into the town centre, it is not interested in that. It is difficult to know how the Government should respond to the flight away from big town centres. In the past couple of weeks, McDonald’s, of all companies, has announced that it is leaving Scunthorpe town centre, despite its being incredibly busy. It mentioned business rates, the shift of people out of town and online sales, as others have done.

I have gone 30 seconds over time, despite being self-limiting. There was much more that I wanted to say, not about various positions that I hold but about what we can do to support our town centres by working in partnership. I hope that the Government will respond to questions raised by colleagues and to my concerns about the need to continue extending small business rate relief and about our biggest stores, to ensure that there is a fair, level playing field in town centres and out of town.

[Mr Charles Walker (in the Chair)]

Order. I remind Front-Bench speakers that we will allow the Member who secured the debate two minutes at the end, so perhaps they could be self-limiting as well.