Oral Answers to Questions

Andrew Jones Excerpts

Thursday 27th May 2021 Commons Chamber

[Michael Gove]

That seems to me a very good point—yes.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

What steps the Government are taking to improve digital services across Government.

[The Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office (Michael Gove)]

The pandemic must be a catalytic moment when we use digital transformation to sharpen up how we deliver services to citizens and drive leaner, more efficient and, indeed, more insightful Government.

[Andrew Jones]

The past year has accelerated the digital marketplace very significantly and people are much more familiar and comfortable with doing business online. From a Government perspective, the efficiencies and service resilience have been obvious, so will my right hon. Friend ensure that all Departments across Government focus on improving digital access wherever possible, focusing not only on simplicity and security for users, but in the back office where significant savings may be made?

[Michael Gove]

My hon. Friend is spot on. He is absolutely right that the digital transformation of Government should make it easier for citizens to interact with Government, and to receive services quickly—everything from the renewal of passports to making sure that they can book appointments—but it is also the case that back-office functions in Government can be made even more efficient through the effective deployment of GDS’s superb cadre of civil servants. He has championed this quite rightly and I hope to work with him in future to make sure that we do even more.

--- Later in debate ---

[Michael Gove]

The broad public inquiry that we have set up—with, of course, consultation with the First Minister of Scotland—will, I hope, look at every aspect of our pandemic response. Although I did not hear all the evidence history, I understand that I was mentioned and the point was made that I got some things wrong. I have got lots of things wrong, but of course we will all reflect on those in due course.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

My right hon. Friend highlighted earlier how levelling up is central to the Government’s agenda. I have seen it portrayed as a north-south question, but it is not: there are left-behind communities right across the United Kingdom and there are left-behind pockets within communities such as towns and cities that would equally qualify. Will my right hon. Friend confirm that he is working right across all Government Departments to ensure that the commitment to levelling up is reflected in their policy agendas right across the UK?

[Michael Gove]

My hon. Friend is absolutely right. We heard earlier from my hon. Friend the Member for St Austell and Newquay (Steve Double) about the particular challenges in Cornwall. Challenges exist across the United Kingdom, and as part of our levelling-up drive we are committed to meeting them.