Britain’s Railways

Andrew Jones Excerpts

Thursday 20th May 2021 Commons Chamber

[Grant Shapps]

I am sorry that the hon. Lady does not agree with quite a number of her colleagues across this House. Rather than dogma and worrying about whether it is public or private, as if there is some sort of clause IV incentive to set this up in a particular way, why do we not just do what works for commuters and for passengers? There was nothing about British Rail that worked last time in favour of passengers—except for, as I say, closing stations, closing track, serving terrible sandwiches. I do not know why we would want to go back to those days and this Government will not do that. Instead, we will do what works, and what has been working is doubling the number of miles that passengers have been taking on trains to the highest on record by 2019, before covid. The reforms today with Great British Railways are designed to take that further forward.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

I thank my right hon. Friend for today’s statement. Over the last 25 years, we have seen passenger numbers grow to 1.8 billion a year, up to the pandemic, of course, and we have seen service levels grow to 140,000 services per week. They are both at the highest level ever in British history, so he has a successful platform, shall we say, on which to build. [Hon. Members: “Hear, hear!”] Thank you. This was due to innovation, competition and, above all, a focus on customers. Can he expand a little more on how that focus on the customer will be maintained in the new structure?

[Grant Shapps]

We are honoured to be surrounded by successful former train Ministers in the House today, and I pay tribute to my hon. Friend not only for having been a great train Minister but for knowing exactly how many passengers—1.8 billion—travelled in the last, most successful ever year for our railways, which was 2019, before covid. He will be pleased to hear that the entirety of the White Paper is written on the premise of putting the passenger first and working out what they need, which is not very complicated: trains that run on time, are comfortable—warm in winter, cooled in the summer—and have wi-fi available. And no more of those uncomfortable cardboard ironing board seats either! People want to find it easy and comfortable to get on, with tickets that are easily available and contactless, as other hon. Friends have mentioned. That is the way that we will take the numbers back to 1.8 billion and beyond.