Mid Staffordshire NHS Foundation Trust (Inquiry)

Andrew Jones Excerpts

Wednesday 6th February 2013 Commons Chamber

[The Prime Minister]

The hon. Gentleman makes an important point. What Francis says is:

“A failure to appreciate until recently the risk of disruptive loss of corporate memory and focus resulting from repeated, multi-level reorganisation.”

He also says, though, that he thinks the changes required

“can largely be implemented within the system that has now been created by the new reforms”,

so I hope we can allow the changes that Francis is talking about to be made within the proposed structure. Everyone—all parties, all Governments—should learn from this report. I hope we can then allow the structure to bed down and to deliver the changes that everybody wants.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

My right hon. Friend’s statement was hard listening for those of us who care about the NHS and respect and value the work of the vast majority of those within it. Changing a culture of targets and a focus on process is an enormous task. Does he agree that one of the ways to improve care is to unlock the innate compassion of those who work in our NHS and our caring professions?

[The Prime Minister]

My hon. Friend is absolutely right. I remember going to the Royal College of Nursing conference at Harrogate in his constituency. Ministers are not saying this to nurses; nurses are saying to Ministers that, as they told me, they want to have this sense of compassion and vocation at the heart of their training. Nurses themselves think that some of the training systems have got too far into the classroom and too far away from the hospital ward, and they are the ones asking us to get that right. It is good to see Health Ministers nodding in agreement as I say that.