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Written Question
Post Offices: Fees and Charges
Thursday 23rd May 2024

Asked by: Andrea Jenkyns (Conservative - Morley and Outwood)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if she will have discussions with the Post Office on the fairness of its fee structure for services provided in (a) main and (b) local branches.

Answered by Kevin Hollinrake - Shadow Secretary of State for Levelling Up, Housing and Communities

Although remuneration rates are an operational matter for Post Office, postmaster remuneration is something I regularly raise in my meetings with the CEO of Post Office Ltd.

Remuneration rates are designed to reflect the differing operating models, range of products and services and cost structures between main and local branches.

As I stressed at the National Federation of Sub Postmasters Conference on 13th May, we recognise how important postmaster pay issues are for postmasters and the future of the network and believe there are opportunities for Post Office that will make a difference to postmasters, particularly in the cash and banking space.