Universal Credit: Managed Migration
Debate between Lord Sharma and Liz Kendall(5 years, 9 months ago)
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Alok Sharma
I will double-check and write to the hon. Gentleman if I am wrong, but I believe that we have put in place the arrangements required to enable people in certain jobcentres in Wales to communicate in Welsh.
Liz Kendall (Leicester West) (Lab)
It sounds as if the Minister thinks that all the lessons have been learnt and all the problems with universal credit have been solved, but let me tell him that in Leicester, one of the areas in which the roll-out has occurred later, too many people are still waiting too long. They are getting into debt, and there has been a huge increase in demand for food banks. May I urge the Minister, even before any pilot involving people on existing legacy benefits, to stop and carry out a fundamental review with all the experts and charity groups, so that we can secure the reform that we need and my constituents do not have to fear the future?
Alok Sharma
Payment timeliness may be one of the issues to which the hon. Lady refers. The position has improved. When people cannot receive their full payments at the end of the first period, it is often because we have been unable to obtain verification because no information on housing or childcare costs has been provided, but support is available in the system. If there are individual cases in which the hon. Lady thinks that things have not gone well, she should come and talk to me: I would be very happy to have that discussion.