Oral Answers to Questions

Debate between Lord Sharma and Chris Elmore

Monday 15th October 2018 Commons Chamber

[Chris Elmore (Ogmore) (Lab)]

One of the concerns being expressed by constituents about the universal credit roll-out is literacy levels and people’s unwillingness and fear about being able to complete forms. Given that universal credit is to be fully rolled out in my constituency in December, what assurance can the Minister give me that those with poor literacy levels with receive the support they need to get the benefits that they need and deserve?

[Alok Sharma]

Universal support has been available since 2017, but our partnership with Citizens Advice is clearly a step up. I hope that that will make a positive difference to the hon. Gentleman’s constituents.