Tuesday 10th January 2023

(1 year, 11 months ago)

Westminster Hall
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Alistair Carmichael Portrait Mr Alistair Carmichael (Orkney and Shetland) (LD)
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I congratulate the hon. Member for Birmingham, Hall Green (Tahir Ali) on securing the debate. This issue clearly requires a debate, with more time, on the Floor of the House.

The current parlous state of industrial relations within Royal Mail has been felt particularly acutely in the Northern Isles. A number of people have spoken about the position of various courier companies and the poor quality of their service. However, for many businesses in my constituency, the option of moving from an unreliable Royal Mail service to those other companies is simply not open to them, because those companies do not operate in the Northern Isles. That is why the universal service is particularly important for us.

The inability of businesses in my constituency—those that offer food and drink and send out hampers, the various craft businesses, and the whole range of other companies that have diversified their business model in recent years to incorporate mail order—to send out their products has been catastrophic. We have felt the impact more acutely than any other part of the country.

This is a regulated business, and it is clear that Ofcom has certain powers at its disposal to protect the universal service. It is surely necessary now for it to come forward. Instead of entertaining talk from Royal Mail about how it can reduce the universal service, Ofcom should look at how it uses those powers to protect it.