Post Office: Horizon Compensation Arrangements

Alistair Carmichael Excerpts

Thursday 24th February 2022 Commons Chamber

[Mr Alistair Carmichael (Orkney and Shetland) (LD)]

If the Minister really wants to borrow quotes from Francis Urquhart, I suggest to him that he might want to

“put a bit of stick about”,

because the Post Office’s handling of the historical shortfall scheme has been nothing short of another scandal in itself. I recently took part in what I can only assume was ironically titled a “good faith meeting” in which the Post Office itself was not represented. It only had a lawyer from Herbert Smith Freehills, which, I understand, is not exactly at the budget end of the market. At the end, they said to us, “Of course, if you want to take this further, you should be aware that the offer we have made could be withdrawn”. That is how the Post Office is approaching the issue. It is still the same culture that caused the problem in the first place. My more recent meeting was a bit more promising, but it is clear that anybody who has settled under that HSS has probably not had a just settlement and the Minister and his Department need to look at it.

[Paul Scully]

I will certainly continue to look at it. We want to encourage people to go through such things as the alternative dispute resolution so that we do not need to have prolonged cases going through the courts yet again. As I said, we want to get this sorted out quickly, but not in haste. We do not want to get it wrong so that we have to start all over again. I will certainly keep the Post Office’s feet to the fire.