Post Office Horizon Scandal

Alison Thewliss Excerpts
Wednesday 10th January 2024

(4 months, 1 week ago)

Commons Chamber
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Kevin Hollinrake Portrait Kevin Hollinrake
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I am very sorry to hear what happened to Mr Ward-Best. His family should be able to get compensation through the historic shortfall scheme. That scheme is there to put Mr Ward-Best, if he were still with us, back to where he would have been had this detriment not occurred, and that can take into account things such as bankruptcy. That money would then be paid to his estate, which would then flow through to his family. The same compensation is available, despite Mr Ward-Best very sadly no longer being with us.

Alison Thewliss Portrait Alison Thewliss (Glasgow Central) (SNP)
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One sinister feature of this scandal has been how the Post Office has tried to intimidate and scare people into compliance. While researching this, I read that those receiving an historic shortfall scheme offer had been erroneously told by the Post Office that they were not allowed to talk about the terms of their compensation. The Post Office had no right to do that, but there will be a legacy of people who will be scared to talk out about this, or cause a fuss, because they believe that they are not allowed to do so.

Can the Minister put something on the record to give reassurance to those people who have been deliberately and maliciously misled by the Post Office into silence? The Post Office should not be able to do that, and those affected should be able to have their story told and to get justice.

Kevin Hollinrake Portrait Kevin Hollinrake
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I thank the hon. Lady for her point. I am not aware of the particular case to which she refers, but it is certainly our position that we want to work closely with people who have been through that scheme. The advisory board originally just covered the group litigation order claims. We then expanded its remit to cover all three schemes, so that it could ensure that they provided fair outcomes to all those involved. We wanted to give a level of consistency across the three schemes. The hon. Lady may want to contact Lord Arbuthnot or the right hon. Member for North Durham (Mr Jones) to discuss her concerns. I am happy to discuss the matter with the advisory board to see what might need to be done.