Alison Thewliss
Main Page: Alison Thewliss (Scottish National Party - Glasgow Central)Department Debates - View all Alison Thewliss's debates with the Home Office
(2 years, 9 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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I hear my hon. Friend’s point. As he said, we are bringing in more decision makers—people from UK Visas and Immigration who are experienced in decision making—to ensure that, as soon as a decision is ready to go, we can get straight on and do it. We are certainly looking to expand, where we can, the visa application capacity. Again, we need to make sure that we have enough staff. We are looking at whether we can backfill that with staff from the United Kingdom. Again, this is more about staff availability than the actual physical structure. Sometimes local labour laws impact on operations, but we do not think that that will be an issue in this particular instance given the urgency of the case. Crucially, as I have touched on a couple of times, we should look at whether we can remove entirely from some cases the need for an appointment—for example for under-18s—and at whether we can use the tech that we use for the British national overseas visas. Many BNO applicants never go near a VAC; they just use our ID with their passports. Again, that deals with the point about capacity without the need for any extra appointments.
Last week, I raised the case of my constituent and his wife who were advised by the Government helpline to come back from Poland to Lviv to collect her spousal visa. After my intervention, they were told to go to the VAC in Warsaw. An hour ago, they emailed me to say:
“We are just out of the VAC centre in Warsaw and again we have been told that they don’t print visas and they can’t help us. This time, according to the worker, their visa vignettes are printed in the UK and sent to the VACs. Unsurprisingly, the VAC didn’t know how to help us. They didn’t even have access to the Ukrainian database. I find it shocking that the Home Office couldn’t arrange that access over two weeks.”
Can the Minister advise me when my constituent and his wife can come home safely to Glasgow?
Certainly, no one should be being advised now to go into Ukraine to get visas or for any other purpose. I am very happy to pick up the case to see what has happened in this particular instance. Certainly, a person should be able to collect a visa from any VAC, but I hear what is being said, I do not doubt it, and I am happy to pick up on it.