Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what service standard the Child Maintenance Service has to respond to (a) complex casework and (b) complaints submitted between 30 August 2024 to 24 January 2025.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) have service standards for all change of circumstances, these are not categorised as complex as there is no specific criteria to meet, each case is considered on its own merit and circumstances of the case.
Caseworkers strive to manage all casework within the expected service standard time period. If the caseworker has any concerns about making a discretionary decision in cases with unusual or particularly complex circumstances involved, they have access to policy and procedures or may seek appropriate advice from the Advice and Guidance Team.
DWP complaints service standard aim is to contact a customer within 15 working days to tell them of the outcome of their complaint or when they can expect a response if the complaint is complex and will take longer.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question
To ask the Minister for Women and Equalities, what progress she has made on bringing forward the Conversion Practices Bill to ban conversion therapy for LGBTQ+ people; and whether there is a timeline for its introduction.
Answered by Anneliese Dodds - Minister of State (Foreign, Commonwealth and Development Office)
This Government’s position is that conversion practices are abuse.
Through the development of the draft Conversion Practices Bill, we will deliver on our manifesto commitment to bring forward a full, trans-inclusive ban on conversion practices. My officials and I are working at pace to ensure we get legislation right and protect LGBT individuals from these harmful practices.
We are also committed to preserving the freedom for individuals to explore their identity and sexuality, and respecting the important roles of those supporting them.
We will publish our draft Bill later this session, as outlined in the King’s Speech.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what recent progress her Department has made with the (a) Defending Democracy Taskforce and (b) Welsh Government on protecting all levels of democracy from harm.
Answered by Dan Jarvis - Minister of State (Home Office)
It is vital that elected representatives and their staff can discharge their duties without threat of intimidation or assault. We have seen wholly unacceptable behaviour, especially during the general election.
The Defending Democracy Taskforce is looking urgently at these issues, and I will update the House further in due course.
The Taskforce also regularly engages with all devolved administrations including Wales, on tackling our shared threats including protective security. Officials will be holding their next meeting with devolved administrations following the next Taskforce due to be held in early 2025.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what recent progress the Defending Democracy Taskforce has made.
Answered by Dan Jarvis - Minister of State (Home Office)
Mr Speaker, it is vital that elected representatives and their staff can discharge their duties without threat of intimidation or assault.
We have seen wholly unacceptable behaviour, especially around the general election.
The Defending Democracy Taskforce is looking urgently at these issues and I will update the House further in due course.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps his Department is taking to help increase levels of innovation in Cardiff West constituency.
Answered by Feryal Clark - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
The Spending Review supports the UK’s R&D ambitions, with total Government investment in R&D rising to a record £20.4 billion in 2025/26
This will build on the investments we have already made in the Cardiff region such as £25 million through the Strength in Places Fund to build on regional strengths in advanced semiconductor materials and manufacturing, and £22 million to accelerate growth in the Cardiff Capital Region's media sector.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what technical support her Department offers to people applying for eVisas to replace their Biometric Residence Permit.
Answered by Seema Malhotra - Parliamentary Under-Secretary of State (Department for Education) (Equalities)
Our Assisted Digital service (https://www.gov.uk/assisted-digital-help-online-applications) is available in the UK to provide support by phone and email to those who need help with IT-related aspects of creating a UKVI account.
Customers can also contact the UK Visas and Immigration Resolution Centre (https://www.gov.uk/contact-ukvi-inside-outside-uk for support via email and webchat, and telephone. They also support people through the online journey by:
The UK Visas and Immigration Resolution Centre can also help people with any technical issues with their online immigration status, and, where necessary, verify the person’s status through alternative means.
The Home Office is committed to ensuring everyone, including the most vulnerable, are properly supported as we transform our immigration system. On 18 September 2024, we announced that the Government is providing up to £4m in dedicated grant funding to a UK wide network of voluntary and community sector organisations to deliver valuable support to those who need it, during the transition from physical immigration documents to eVisas.
To date, grant funding agreements are in place with four organisations that will provide national coverage.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps she is taking to publicise the need to register for eVisas to replace a Biometric Residence Permit.
Answered by Seema Malhotra - Parliamentary Under-Secretary of State (Department for Education) (Equalities)
An extensive communications campaign is being delivered in support of the transition from physical immigration documents to eVisas, to raise awareness of eVisas, build understanding of how it applies to visa holders and checkers, and encourage them to take action. This includes activity and messaging specifically targeting biometric residence permit (BRP) holding customers to register for a UKVI account by the end of 2024, when most BRPs expire, if they were not automatically provided with a UKVI account and eVisa when their most recent immigration application was approved.
The dedicated eVisa communications activity has run from Spring 2024 onwards and has included regular updates to GOV.UK, including the establishment of a dedicated eVisa webpage at www.gov.uk/eVisa, and online resources such as eVisa support videos, direct messaging to customers via email and text message, and a wide-ranging programme of engagement with relevant stakeholders and international carriers. A national eVisa advertising campaign to raise awareness of these changes commenced on 10 October 2024.
All communications activity has directed visa holders to www.gov.uk/eVisa, and, where appropriate, has highlighted the range of available support.
Alongside this campaign, over 180 engagement events have also been undertaken in the last 12 months, with circa 26,000 participants, to raise awareness of the transition to eVisa with intermediaries, encouraging them to share information with their customers, staff, clients, and members.
Asked by: Alex Barros-Curtis (Labour - Cardiff West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, how many and what proportion of people eligible for an eVisa to replace their Biometric Residence Permit have not yet applied to do so; and if she will make an estimate of the number of people who will apply for an eVisa to replace their Biometric Residence Permit in the period between 10 October 2024 and 31 December 2024.
Answered by Seema Malhotra - Parliamentary Under-Secretary of State (Department for Education) (Equalities)
During the transition to eVisas, we are closely monitoring the volume of customers who have registered for a UKVI account and the forecast total volume of affected customers. The total volume will be dictated by ongoing approvals under BRP generating routes through to the end of 2024. This data requires detailed assurance before it can be published externally, which is currently underway. We plan to make this data available on gov.uk in due course.
Currently, an extensive communications campaign is being delivered in support of the transition to eVisas, to help raise awareness of eVisas, build understanding of how it applies to visa holders and checkers, and encourage them to take action. This campaign is taking place alongside numerous engagement events; in the last 12 months, over 180 engagement events have been undertaken with circa 26,000 participants, to raise awareness of the transition to eVisa with intermediaries, encouraging them to share the information with their customers, staff, clients, and members.