UK Border Agency

Alec Shelbrooke Excerpts

Tuesday 26th March 2013 Commons Chamber

[Mrs May]

I understand that, as the hon. Gentleman said, my hon. Friend the Minister for Immigration has been dealing with this case. I want the immigration and visa part of the Home Office, as it will now become, to focus on customer service, but, of course, against the background of making the right decisions for individuals who apply to come to the UK.

[Alec Shelbrooke (Elmet and Rothwell) (Con)]

Many of my constituents work at the UK Border Agency in Leeds, as do many other people across Leeds. Will the Home Secretary reiterate what these changes mean to the people who work there? Will she comment on how they will be able to do their job more effectively and get the results that they strive to achieve?

[Mrs May]

We do not intend that as a result of these changes there will be changes to any of the UKBA’s current sites. Most people will continue to do the job that they have been doing. As I have said, many staff are doing that assiduously and with the right commitment. It should be easier for them to do their job in the future because that part of the organisation, when within the Home Office, will have a much clearer focus but will also be making decisions that will enable us to improve the IT system and the processes within the organisation.