(10 years, 6 months ago)
Commons ChamberThe hon. Lady makes a good point. I think that the onus is on the energy companies, but it is also on the Government and the regulator. It is a heavily regulated market and the regulator has a role to play. The point I was making—I will move on from it in a moment—was about cons: it was incorrect to make bold statements to the people of this country, while legislation was making its way through Parliament, that they would be put on the lowest tariff.
Does the hon. Gentleman agree that the whole issue of direct debit payment hits the most vulnerable in our society and that the threatening nature of the correspondence from these organisations puts a lot of fear into the elderly in particular?
Yes, and that is why I support the motion, which deals with that very issue. A high percentage of people choose not to pay by direct debt—I will come to the question of choice later—but others have no choice, and they are the ones who feel most threatened.