Broadband Universal Service Obligation

Albert Owen Excerpts

Thursday 15th December 2016 Commons Chamber

[Ian C. Lucas (Wrexham) (Lab)]

Let me first congratulate the hon. Member for Boston and Skegness (Matt Warman) on securing this debate. I truly welcome the opportunity to discuss this crucial subject. I particularly welcome the conversion of the Conservative party, after a very long time—seven or so years—to supporting a policy of universal broadband provision.

Access to broadband is absolutely crucial in society today, and has been for the last seven years. That is true not just for businesses, but for individuals. The Government are increasingly insisting that citizens access services through the medium of broadband. It is therefore essential that we have a universal service. It is extraordinary that that concept, which the hon. Member for Boston and Skegness talked about for the last 20 minutes, was rejected by the Conservative party. The concept of universality is crucial, but it was rejected by the coalition Government in 2010. In the 2010 general election, the Labour party had a policy of introducing universal broadband at a speed of 2 megabits by 2012. When the coalition Government came to power, they instead insisted—I remember the hon. Member for Wantage—

[Albert Owen (Ynys Môn) (Lab)]

Right honourable.

[Ian C. Lucas]

The right hon. Member for Wantage (Mr Vaizey); I beg his pardon. I remember the wording, as I heard it so many times: the coalition Government were going to deliver the best superfast broadband in Europe by 2015. But they rejected universal broadband, and ever since, I have, when sitting on these Benches, watched Conservative MPs complaining about lack of broadband provision. They are complaining because, as we all know from our constituents—individuals and companies—that provision is not being delivered. The result has been disastrous, especially for communities away from south-east England and the richest parts of the UK.

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[Mr Vaizey]

Right honourable.

[Albert Owen]

He was rewarded for failure.

[Ian C. Lucas]

Right honourable. It is always good have personal connections in politics these days; one always secures rewards.

Labour’s commitment to 2 megabits would have established universal provision, so that the entire UK would benefit from the expansion of broadband services. In reality, the richest areas have benefited most. We always accepted that 2 megabits was a starting point and would not be enough, but the important thing was the commitment to a universal service. Jettisoning that principle was disastrous. It reflected a failure to appreciate the essential nature of broadband in today’s economy and society. It accelerated still further the regional imbalances in the UK; this country has the most marked regional differences in income of all OECD countries. If we are to address economic and wealth inequality across the UK, the Government must act to ensure that we have a universal superfast broadband service. I welcome, therefore, the conversion to a commitment to universal service, but it is a shame that that did not happen in 2010, and that it has not been in place for the past six years.

BT has achieved much in broadband provision, and has extended that provision since 2010. However, it effectively has a monopoly over the infrastructure in many areas, yet it is not able to meet the required demand.

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[Albert Owen (Ynys Môn) (Lab)]

It is a pleasure to follow the right hon. Member for Wantage (Mr Vaizey); he and I have had some knockabout over the years on certain issues. In this debate he has created a festive spirit, so I start by wishing you, Mr Deputy Speaker, and all the staff of Parliament a merry Christmas and a prosperous 2017.

I am going to talk not about darkest Peru but about brightest Anglesey. I am going to talk not about the 95%, who are always talked about, but about the 5% who are left behind—the 5% who are not expected to get superfast broadband in the initial roll-out. This 5% are normally the ones without gas mains. This 5% will struggle to get a 3G mobile signal, let alone a 4G or 5G signal. This 5% will not, as a consequence of having poor mobile signals, get smart meters when they are rolled out, because they require a mobile signal. This is the forgotten 5%, and it does not have to be like that.

Major projects start by promising a 95% threshold. I think we should be talking about 100%. Then, if there is difficulty, let us deal with those areas, rather than allowing a 95% threshold every time there are major projects and major roll-outs. It is time to be more inclusive and more universal, so let us talk about 100%.

The 5% I am talking about actually pay more for their heating and other utilities. They pay—this is an important point—exactly the same as anybody who gets full 4G coverage and full superfast broadband. They pay exactly the same, and they should be treated the same, in my humble opinion.

These people are often in peripheral and rural areas. My constituency is on the periphery of Wales; it is predominantly rural. Yes, people choose to live there; people choose to visit the area and to move into it, and they are very welcome in north-west Wales and Anglesey, as you know, Mr Deputy Speaker, as a regular visitor. However, I am sure that you have difficulty in the coastal area of Anglesey in picking up broadband or a mobile signal. I have argued that, in the 21st century, we should have 21st-century technology across the United Kingdom.

I am going to divert somewhat from the right hon. Gentleman’s consensual approach and remind him, as my hon. Friend the Member for Wrexham (Ian C. Lucas) did, about the previous Labour Government’s promise to deliver a universal service obligation by 2012. I recall arguing for it when the coalition Government came in in 2010 and being told, first, that it was not ambitious enough, and then that it was not possible. Then, all of a sudden, about this time last year, the former Prime Minister, David Cameron, stood up and said—I do not think he even consulted the Minister at the time—that we would have a universal service obligation by 2020. That was a complete U-turn, which I very much welcomed.

[Mr Vaizey]

Labour promised 100% coverage of 2 megabits; it did not propose a universal service obligation that allows someone who does not have broadband to demand it. When the Prime Minister announced it, he had, indeed, consulted Ministers.

[Albert Owen]

The right hon. Gentleman is leading with his chin. If he checks Hansard, he will see that he will have said the opposite on many occasions. He will have said it was not possible. He will have said that the Government were not going to deliver it. However, all of a sudden, it was not just their ambition but their flagship policy. I welcome that, but I want that flagship policy to come in as soon as possible.

I recently had a meeting—one of several meetings—with service providers, BT Openreach, and constituents and local business people who are finding it difficult to operate because of the poor broadband coverage. The chief executive officer of BT Openreach has agreed to visit my constituency to see the problems and the challenges. I have been out with engineers, and I do understand the topography and some of the other issues they have to deal with. However, I do not accept that in the 21st century, when we have put a man on the moon and I can talk to my daughter in Melbourne, Australia, we cannot get a decent signal. Rural, peripheral areas like the Faroe Islands can get 100% broadband coverage. If there is a political will, it is technically possible to do it.

I am at therefore at one with the new Minister in bringing in his Digital Economy Bill, but I do have a few questions for him. He has been talked up as the great successor to the previous Minister, and he has a real challenge on his hands to live up to his reputation, but I want him to go further and tell this House how the roll-out of universal broadband is actually going to work, because all we hear at the moment is words. Who is Ofcom going to ask to roll this out? Are we going to go to the market forces that have failed many areas of the United Kingdom thus far in relation to mobile? I have dozens of mobile operators phoning up and saying, “Do you want a connection?”, and when I tell them where I live they are unable to do it, so the market is not a magic solution. What secondary legislation will follow the Digital Economy Bill to deliver this? I welcome the Bill, which lifts our status as a country in moving forward in the digital age, but how will it work in practice?

I want to make the new Minister an offer that I made to the previous one: for my constituency—on the periphery; rural, semi-rural and urban—to be a pilot scheme for the new universal service obligation. I am sure that, working with private companies and with the Welsh Government, we can deliver full coverage. At the moment, we have just 79.9% superfast broadband, 6.4% ultrafast broadband, and 14.5% below the speeds that we now call superfast broadband. There is a challenge there for the country as a whole, as well as in my constituency.

I support the universal service obligation and the Government’s intention to have it for 2020. I know the Minister is a decent person, and I ask him to give a gift to the people of Ynys Môn—the isle of Anglesey—today by saying, “Yes, we will look at having the isle of Anglesey as a pilot scheme for the future.” Then I will work with him and his Government to get the USO on Anglesey and across the United Kingdom.

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[The Minister for Digital and Culture (Matt Hancock)]

I join everyone else in congratulating my hon. Friend the Member for Boston and Skegness (Matt Warman) on securing this debate, and on bringing his serious background and experience from before he was in this place to bear on a very important subject. It is unsurprising that all of us here to discuss this think it is important; that is why we are here. The debate is particularly timely as Ofcom is tantalisingly close to publishing the analysis we commissioned on the factors that will inform the design of the broadband USO.

We are committed to building a country that works for everyone; that means ensuring that nobody is digitally excluded, and “everyone” means everyone. That is one of the motivations underpinning our drive to have a USO. This requires us to ensure that the UK’s digital infrastructure meets not only today’s broadband connectivity needs, but those of tomorrow; that is crucial. Let us be clear: the delivery of fast broadband, particularly in rural areas, is an economic imperative, not simply a “nice to have”—a point made passionately and eloquently by my hon. Friend the Member for The Cotswolds (Geoffrey Clifton-Brown).

Online abuse was mentioned from the Opposition Front Bench by the hon. Member for Sheffield, Heeley (Louise Haigh); I know that she personally has received some horrific online abuse. Offences offline are also offences online, but we continue to work hard, especially with the platform providers, to ensure that they take appropriate responsibility for abuse that happens on their platforms. Ultimately, however, it is those who write abusive content who are committing an offence, especially when it is a threat of physical violence or a death threat—something that too many Members of this House have suffered from.

My right hon. Friend the Member for Wantage (Mr Vaizey) is of course right: great progress has already been made in this area, and there is still lots more to do. We are on track for 95% of premises across the UK having access to superfast broadband. Some £1.7 billion of public money is being invested. That funding has created more than 4 million potential new superfast broadband connections to date. As a result of this investment and ongoing commercial roll-out, 90% of UK premises can now access these superfast speeds. The hon. Member for Ynys Môn (Albert Owen) was absolutely right that commercial roll-out is part of the answer, but it is not the whole answer. That is why we have Government intervention as well as commercial roll-out; we need a mixed economy of solutions.

[Albert Owen]

We have been talking today about the access figures. Does the Minister have the take-up figures, and will he make them available in the Library, because many areas that are getting the infrastructure are simply not getting the message out to people to connect up?

[Matt Hancock]

That is an important point. The latest take-up figures are about to be published by Ofcom, but the message that needs to go out on take-up is this: in a BDUK area, the more people who take up the connection, the more money goes back into providing more connections for other people. It is incumbent on us as local representatives to get that message out.

We should also get out the message made by my hon. Friend the Member for Eddisbury (Antoinette Sandbach) about the Ofcom app, which I have downloaded, so that Ofcom gets the real data from the ground about connectivity in each area. My hon. Friends the Members for Wycombe (Mr Baker) and for Witney (Robert Courts) also made the point that connectivity matters more than technology.

I want to return to the point about farmers made by my hon. Friend the Member for The Cotswolds— he is sitting next to my hon. Friend the Member for Mid Norfolk (George Freeman), who also cares a lot about farmers. I loved the phrase used by my hon. Friend the Member for The Cotswolds: it is important that we have both a future-proof and a rural-proof approach. In introducing the USO, we have said that 10 megabits per second is an absolute minimum. The legislation provides for that to be revised up. The Scottish Government have chosen to have a fixed figure; I think it is better to have a figure that can be revised up as technology changes.