Oral Answers to Questions Debate

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Oral Answers to Questions

Alan Reid Excerpts
Thursday 28th November 2013

(10 years, 5 months ago)

Commons Chamber
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Ed Davey Portrait Mr Davey
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That, of course, is absolutely not the case. If anything is damaging green jobs, it is the Leader of the Opposition and his irresponsible position on freezing energy prices. That has had a damaging effect on investment, and the right hon. Member for Don Valley (Caroline Flint) knows it. We have a very good record in this area, and I am looking forward to making more announcements of more investment.

Alan Reid Portrait Mr Alan Reid (Argyll and Bute) (LD)
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2. What assessment he has made of the process involved when a Scottish and Southern Energy customer on its “Total Heating, Total Control” tariff tries to switch to another electricity supplier.

Michael Fallon Portrait The Minister of State, Department of Energy and Climate Change (Michael Fallon)
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The ability to switch supplier is a key driver of a competitive market, and it is important that we address areas where this is difficult. I therefore welcome the opportunity to discuss with my hon. Friend the particular difficulties faced by customers on the “Total Heating, Total Control” tariff.

Alan Reid Portrait Mr Reid
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The Government are right to encourage people to switch their supplier to get a better deal. However, consumers on SSE’s “Total Heating, Total Control” tariff find in practice that they cannot switch because wiring and meters need to be changed and other suppliers simply do not want to know. What can my right hon. Friend do to make it easier for these consumers to switch?

Michael Fallon Portrait Michael Fallon
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My hon. Friend is right to say that customers who have dynamic teleswitched meters inevitably have a narrower choice of supplier. It is therefore all the more important that Ofgem ensures that the tariffs they are on are kept reasonable. I would like to discuss further with him how we might help those particular customers to switch more easily.