Oral Answers to Questions

Debate between Aidan Burley and Ed Davey

Thursday 28th November 2013 Commons Chamber

[Mr Aidan Burley (Cannock Chase) (Con)]

T6. Nine out of 10 consumers agree they could get a better deal on their gas and electricity supply if switching could be speeded up, and a third of people would be more likely to change providers if the process were quicker and simpler. What is the Minister doing to force energy companies to reduce the time it takes to switch providers, and when can my constituents in Cannock Chase expect to see the new rules in place?

[Mr Davey]

My hon. Friend will know that in the annual energy statement I challenged the industry to come forward with proposals on how the process could be speeded up without compromising quality of services or consumer rights, or putting up consumer bills. The industry has started to put forward proposals. I met industry representatives early in November and was encouraged by the discussion, and I hope to make some announcements in the new year.