Oral Answers to Questions

Aidan Burley Excerpts

Thursday 28th November 2013 Commons Chamber

[Gregory Barker]

We absolutely get the importance of ensuring that people are able to afford the energy they need. Nobody should have to make a choice between heating and eating, and anybody concerned about that should call the energy saving advice service on 0300 123 1234. As we are so concerned about the cost of energy, the Government are determined to do their part to ensure that bills are kept as low as possible. That is why we are looking at the regressive levies that Labour put on energy bills.

[Mr Aidan Burley (Cannock Chase) (Con)]

T6. Nine out of 10 consumers agree they could get a better deal on their gas and electricity supply if switching could be speeded up, and a third of people would be more likely to change providers if the process were quicker and simpler. What is the Minister doing to force energy companies to reduce the time it takes to switch providers, and when can my constituents in Cannock Chase expect to see the new rules in place?

[Mr Davey]

My hon. Friend will know that in the annual energy statement I challenged the industry to come forward with proposals on how the process could be speeded up without compromising quality of services or consumer rights, or putting up consumer bills. The industry has started to put forward proposals. I met industry representatives early in November and was encouraged by the discussion, and I hope to make some announcements in the new year.