Victims and Courts Bill (First sitting)

Debate between Adam Thompson and Jonathan Brash

Committee stage
Tuesday 17th June 2025 Public Bill Committees

[Mr Brash]

Q In my experience, housing is often at the heart of antisocial behaviour and the related problems and, of course, at the heart of that is usually the tenant. What are your views about how the provisions in the Bill can be effectively communicated to tenants so that they have knowledge of what their rights are and how to access them, in relation to local authorities and social landlords?

Rebecca Bryant: We have long called for a campaign on antisocial behaviour to explain rights. That is one of the reasons why we have Antisocial Behaviour Awareness Week, when we talk about how to report and what people should expect when they report antisocial behaviour. I liked the idea from Victim Support that perhaps we should have a charter that explains people’s rights: you can ask for an ASB case review, you can make a complaint to the ombudsman if you are dissatisfied, and you can—if this element of the Bill passes—make a complaint to or request support from the Victims’ Commissioner.

Equally, we must remember that this is about stopping antisocial behaviour. Often when members of the public report antisocial behaviour, they are looking for a specific outcome. That outcome might be to evict the person who is the perpetrator, when actually, that is not our role. Our role is to stop the antisocial behaviour from happening. So there is always something, on behalf of housing providers and local authorities, about managing the expectations of the individual who is making the complaint and being really clear on what antisocial behaviour is, what you can resolve as an individual, and what we can do to support you as an organisation. We need to be much clearer about what people can expect from us as the agencies and our response.

Charlotte Hamilton-Kay: Absolutely. I will make a couple of points. Rebecca has mentioned the ASB case review. The disparity in its administration across England and Wales is a real issue for victims. We released a report last year that showed there are some areas in England and Wales that, in four years, have still not held one ASB case review, and this legislation has been around for over 11 years. That is purely because victims are not aware of the case review’s existence. They are not able to make an application because it is not publicised. We have to ask why it is not publicised. Practitioners feel that it is a complaint process and will involve them being questioned on why they have made the decisions they have made in case management, and victims are really missing out on the opportunity to explain the impact of what they are experiencing.

As Baroness Newlove mentioned, we really need to standardise the threshold for an ASB case review application, so there are no additional caveats—it is three instances in six months and that is it. We also need to standardise how it is publicised and how victims are made aware of it, because a lot of people are still unaware. A report that you at Resolve issued in the last couple of years said that 87% of people were still unaware of this tool’s existence, so in 11 years we have not done a very good job of making people aware of it.

Finally, on the concept of a victim being able to express what they are experiencing, when we are talking about tenants, everybody experiences things differently. What might be really impactful to me could just go straight over your head. It is all about your personal circumstances and what your experience is, what your triggers are and what you happen to have been experiencing that day. We need to be very clear about what is antisocial behaviour, what is unreasonable behaviour and what is inconsiderate behaviour, and manage the expectations of what people can and cannot demand change to. Managing the expectations of victims is part of the support network. When they know what to expect and what can and cannot happen, and when they are not dealing with that unknown, it makes it a lot easier for them to cope.

[Adam Thompson]

Q Good morning both and thank you for coming to give evidence. We have rightly discussed antisocial behaviour in depth. I know from my own email inbox that it is a huge scourge on my constituents’ lives in Erewash. Broadly, what is your general assessment of how the Bill’s measures on antisocial behaviour will help us to tackle it as a whole?

Rebecca Bryant: It is very difficult to see this Bill in isolation, considering we have the Crime and Policing Bill going through Parliament at the same time. We want to be in lockstep and to recognise that we need not only to support victims and communities, but to consider the drivers for antisocial behaviour—where it is happening and how we can better respond, whether that is through a legal toolkit or by putting checks and balances in place. For example, I gave evidence to the Joint Committee on Human Rights last week around checks and balances on ensuring that we recognise the human rights of individuals versus the community, and how we do that.

Having a spotlight on antisocial behaviour can only be a good thing if it is what the majority of people in the country say is a high priority. Having spoken to lots of Ministers, Governments and civil servants over the last 25 years that I have been working on antisocial behaviour, that priority has not gone away. When you look at our survey results on the impact of antisocial behaviour, one in seven people say that their mental health is impacted, and one in 10 actually move home because they are a victim of antisocial behaviour. Over 50% of people do not report it to us. Why not? Is it because they do not trust us to respond? Is it because we do not advertise how to report it to us? There is something there that we need to be think about, and we need to do more research into that.

With the Crime and Policing Bill, there will be mandating of data collection. For the first time since the crime and policing Act that is there at the moment, we will be gathering information on use of early intervention and prevention tools, and we will be able to evaluate what works, what we want to invest in and how we train our staff. We will look at legal action and whether the new respect order—as it will be once it has been piloted—works. What is the impact of positive requirements and what is the impact of sentencing? What is the impact of increasing fines as a deterrent?

At the centre of that, we will have the Victims’ Commissioner, advocating for individual victims of antisocial behaviour—in a different way, perhaps, from the way the ombudsman will be looking at complaints, the ASB case review looks at a response or the social housing regulator looks at things. The Victims’ Commissioner is actually advocating for the individual victim or the communities that are being impacted, and that can only be a good thing.