Private Rented Sector: Regulation

Debate between Abena Oppong-Asare and Rachel Maclean

Wednesday 24th May 2023 Westminster Hall

[Rachel Maclean]

I gave way to the hon. Gentleman because I thought he was going to ask a question about the issues in front of me. I am happy to address them. I will continue my remarks, which will address the substantive issues of this debate.

Information is key when it comes to regulating effectively and efficiently. That is why the Bill will legislate for a new private rented sector database that will support the new privately rented property portal digital service. That service will support the Government’s aim of reducing the number of non-decent rented homes by 50% by 2030, and will give local councils tools to drive criminal landlords out of the private rented sector. It will help landlords to understand their obligations and give tenants the information they need to make informed choices.

My team is working hard to develop the portal, which recently passed its Government Digital Service assessment. It was assessed against standards to ensure that it meets clear user needs, is simple to use, is designed securely to protect privacy, and uses tools and technology that are fit for purpose. We will take forward the development of that service and continue to engage with end users to ensure we get it right.

[Abena Oppong-Asare]

I welcome some of the proposals, particularly the private rented database, but one of my concerns is that some of my constituents in private rented accommodation are living in poor-quality housing, and there is nowhere for them to go that will advocate for them and take that further. It is particularly important to have some sort of ombudsman for the private rented sector so that constituents can take their cases further and hold private landlords to account.

[Rachel Maclean]

I hope the hon. Lady will listen carefully to what I am about to say: we will introduce a new PRS ombudsman to enable all private tenants to escalate complaints when their landlord has failed to resolve a legitimate complaint, which is exactly what the hon. Lady talked about. That complaint may relate to property standards, repairs, maintenance, and poor landlord practice or behaviour. That will give all tenants free access to justice, so that they have control over the standards and service they are paying for.

All private landlords who rent out property in England, including those who use a managing agent, will be required to join the ombudsman scheme. Landlords committed to providing a decent home and a good service to their tenants will benefit from a swift and impartial decision maker having the final say on their tenants’ issues, maintaining tenant-landlord relationships and, ultimately, sustaining tenancies.

As we all know, pets can bring a huge amount of joy to their owners. That is why our reforms will ensure that private landlords do not unreasonably withhold consent when a tenant requests to have a pet in their home. We will give tenants the right to challenge unreasonable refusals. We know that some landlords are concerned about the potential of pets to cause damage; therefore, landlords will be able to require insurance covering pets, which will provide them with reassurance that any damage caused by a pet will be taken care of by the tenant, on whom responsibility for damage will fall. Alternatively, landlords could deduct damage costs from deposits, as is already possible.

Let me conclude—

Support for Black Victims of Domestic Abuse

Debate between Abena Oppong-Asare and Rachel Maclean

Monday 28th March 2022 Westminster Hall

[Rachel Maclean]

Yes, I strongly agree. That was the evidence that came out of the call for evidence, which had the largest response of any Government consultation —or one of the largest; it was certainly a significant response—and evidence came from many previously under-represented groups, victims and survivors. I do use the word survivor; that is the preferred word.

Of course we recognise that when it comes to these crimes, and many others that she and I discuss regularly, there are barriers to coming forward. The plan, and the “Tackling violence against women and girls” strategy, sets out how we intend to tackle those barriers and facilitate, make it easier for, and build confidence for victims and survivors to come forward and get the justice and response that they so richly deserve.

Specialist support, as many have highlighted, is vital, so the Government are funding those specialist by and for services, including with £2 million in the last financial year. Furthermore, as we committed to doing in the cross-Government “Tackling violence against women and girls” strategy, we have provided an additional £1.5 million this year for those valuable specialist services for victims of violence against women and girls.

As announced in the Budget, the Ministry of Justice funding for support services will increase to £185 million by 2024-25. It is vital that all agencies and professionals supporting victims of domestic abuse are aware that domestic abuse affects a wide and disparate group, and that a one-size-fits-all approach to support is not appropriate for all victims, especially those with specific needs and vulnerabilities, including ethnic minority victims.

[Abena Oppong-Asare]

I welcome the fact that the Government are looking at strengthening the support and abuse plan, which the Minister mentioned. However, does it specifically reference support for black women and girls?

[Rachel Maclean]

It does indeed. The hon. Lady will not need to wait much longer to read the domestic abuse plan in full, nor for the domestic abuse statutory guidance that she has asked about. We are in the process of finalising that, and it will provide further detail on specific types of abuse that can be experienced by different communities and groups, including black and other ethnic minority victims.

That guidance specifically mentions that ethnic minority victims might—and almost certainly do—experience additional barriers to disclosing domestic abuse and seeking help, including distrust of the police and other agencies. It mentions that professionals should be aware of that, and should actively seek to ensure that the right support is made available. We expect all agencies, and those working with victims of domestic abuse, to pay regard to that guidance.

[Abena Oppong-Asare]

I thank the Minister for being generous with her time. It is great that there is a guide. However, can she explain what references or recommendations are in the guidance specifically regarding black women and girls who are victims of domestic abuse?

[Rachel Maclean]

I urge the hon. Lady to have a tiny bit of patience, because if the usual channels provide me with the time, I will come to the House to speak in detail about the domestic abuse plan and guidance, and the accompanying statutory requirements. However, she may be reassured to know that that guidance went out for consultation, and many organisations in the sector specifically fed back on the needs of the victims and survivors whom they represent—including black women and girls, but also those of other ethnic minorities and intersectionalities that many Members have referenced.

The guidance is an important part of our work, but it is not the only part. The Crown Prosecution Service also plays a vital role in this space. It will soon launch a consultation on its domestic abuse legal guidance, which will include information on the impact that domestic abuse can have on different groups of people, including black and ethnic minority victims and survivors. The CPS is also developing a new training programme through engagement with community groups and stakeholders, and is seeking to deepen its understanding of the issues that different groups can experience when trying to access justice.

Turning to the police and the training, which are at the centre of the debate, the hon. Member for Erith and Thamesmead will hopefully find it useful if I set out the current training landscape. The College of Policing has mandatory foundation training for those entering the service, including all the new officers being recruited as a result of the police uplift programme. That training includes substantial coverage of police ethics and self-understanding, including the effects of personal conscious and unconscious bias. It also covers hate crimes, ethics and equalities, and policing without bias.

Further training is then provided in specialist areas throughout an officer’s career. For example, training for those involved in public protection includes methods to raise officers’ self-awareness of their own views, stereotypes and biases.

The College of Policing has also developed specialist domestic abuse training, the Domestic Abuse Matters programme, which helps first responders develop the skills they need when first on the scene of an incident or report. A core thread running through it is that it specifically considers the needs and vulnerabilities of different victims, including black and ethnic minority women and girls. The training specifically covers responding to so-called honour-based abuse, which, though not the subject of today’s debate, is clearly of interest to many Members. That training has been delivered already to, or is in the process of being set up for, the majority of forces. We continue to work closely with the college to encourage further take-up.

The College of Policing issues authorised professional practice documents, which are the official source of professional practice on policing. The college’s guidance on domestic abuse clearly sets out that victims may have specific needs or issues relating to their cultural background or immigration status that should be considered when understanding the risk and vulnerability of the victim. The college has also produced advice for police officers to advise first responders and investigators on how to deal with cases of honour-based abuse, which disproportionately affects members of ethnic minority communities. Last week, the Government published their updated guidance on forced marriage, which includes a chapter for police officers.

I have heard clearly the passionate calls from many Members across the House and about the excellent work done by the Sistah Space charity. As a Minister who is relatively new to this role, I undertake to bring together Sistah Space with the College of Policing and the National Police Chiefs Council. I will facilitate that meeting to take place as soon as diaries can be synchronised, but I hope it will be within a relatively short period. I want the leaders in policing to hear directly from Members who are working with black and ethnic minority women and girls. I want them to explain the specific issues that have been discussed today, including that of bruising. Clearly, if there are gaps in police officer training, I know that they will be the first to put their hands up and say, “We want more information, because we want to protect our communities.” Every police officer I have worked with, bar one or two, has absolutely wanted to do their best, whatever the colour of their skin, to protect women and girls.

I thank the hon. Member for Erith and Thamesmead for bringing this matter to the attention of the House and for her work, and the many hundreds of thousands of petitioners who have signed and shared on social media.

I have a couple of other points to set out—I think I have some time left, Sir Christopher.

Oral Answers to Questions

Debate between Abena Oppong-Asare and Rachel Maclean

Monday 22nd November 2021 Commons Chamber

[Abena Oppong-Asare (Erith and Thames-mead) (Lab)]

T5. Sistah Space supports black women and girls who have experienced domestic violence. It is campaigning for Valerie’s law, which would introduce mandatory training for police and other agencies, including on dealing with domestic violence in black communities. Will the Minister meet me and Sistah Space to discuss this important issue before the upcoming petitions debate?

[The Parliamentary Under-Secretary of State for the Home Department (Rachel Maclean)]

The hon. Lady is absolutely right to highlight the importance of the police force’s response to the domestic abuse of all victims. I will be very happy to meet her.