Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many improvement and prohibition notices the Health and Safety Executive has issued on (a) workplace stress and (b) other mental health problems at work in each year since it took responsibility for this area.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
There are no specific regulations relating to work-related stress or mental health and any enforcement action taken by the Health and Safety Executive (HSE) in those areas would use general health and safety legislation such as the Health and Safety at Work Act or the Management of Health and Safety at Work Regulations.
As a result, HSE can not provide the numbers of notices as the information is not held in the format requested so is not easily retrievable or statistically robust.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of Health and Safety Executive employees are dedicated to mental health related workplace matters.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Information on the work and resourcing within Health and Safety Executive (HSE) is not available in the format requested.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the adequacy of (a) financial and (b) staffing support for the Pensions Ombudsman in (i) 2020, (ii) 2021, (iii) 2022 and (iv) 2023 to date.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
DWP have increased the financial support to The Pensions Ombudsman (TPO), with an additional £750,000 of funding provided in 2022/23 towards tackling the case backlog and an additional £1,698,347 in 2023/24 towards the case backlog and waiting times, enabling TPO to create a new casework support team. This has significantly increased case clearances.
The Department also provide support, when necessary, in the areas of digital, commercial, security and HR alongside continuing stewardship support and advice.
The TPO 2022/23 annual report and accounts are due to be laid in Parliament and will provide further detail.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the waiting times for the Pensions Ombudsman to respond to enquiries that the Early Resolution Team have escalated.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
TPO’s Early Resolution team (ERT) investigates complaints where TPO believes the complaint may be resolved informally. Over 80% of cases that go to ERT are resolved there, but where this is not possible, the complaint is passed to TPO’s Adjudication Team. Cases may then be escalated to the Pensions Ombudsman where the complainant does not agree with the adjudicator’s decision.
DWP have recently provided additional funding to TPO towards reducing waiting times. This funding has been used to create a new casework support team. This has significantly increased case clearances.
Due to variation in the complexity of cases, TPO does not currently hold validated data on the average time for cases to pass through the Adjudication Team and Ombudsman.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints the Pensions Ombudsman Early Resolution Team escalated to the Pensions Ombudsman in (a) 2020, (b) 2021 and (c) 2022; and how much funding his Department provided the Pensions Ombudsman in those years.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The Pensions Ombudsman (TPO) is reviewing its Key Performance Indicators (KPI’s) and data as part of its business planning for 2024/25.
TPO does not hold data in a format that could produce a validated response as the information requested does not form part of TPO’s current KPI’s. It will consider this as a metric in the work between the department and TPO when agreeing 2024/25 KPI’s.
The Department for Work and Pensions provided TPO with funding of £8,870,000 in 2020/21, £7,931,195 in 2021/22, £10,413,705 in 2022/23, and £11,268,672 in 2023/24.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if his Department will publish a report on the outcome of the pension credit public awareness campaign.
Answered by Laura Trott - Chief Secretary to the Treasury
The outcome of the Pension Credit awareness campaign will be reported in the Department’s Annual Report and Accounts. Our extensive communications campaign has been running since April 2022 and so far, there is a strong indication that it is having a positive effect. The number of Pension Credit applications is up by around 75% in the 12 months to May compared to the same period last year.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether there were significant changes in the level of uptake of pension credit claims after the launch of the invitation to claim trial.
Answered by Laura Trott - Chief Secretary to the Treasury
The invitation to claim trial is a small-scale test and learn exercise taking place across 10 local authority areas. Evaluation of the test and learn is underway, and we plan to report on the results towards the end of the year when further data is available.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what recent assessment his Department has made of the adequacy of the process of applying for Personal Independence Payments for people with multiple sclerosis.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
No such assessment has been made; however, the Personal Independence Payment (PIP) application process is kept under continual review to ensure all claimants can access the service.
As a result, we have introduced a number of measures, which include: Relay UK, which provides a service if a claimant cannot hear or speak on the telephone, as well as dial-in for third parties on phone calls. We have also reworded the PIP2 questionnaire to improve clarity and introduced a digital PIP2 and evidence upload function, making it possible to claim for PIP without leaving the home. We have also expanded the assessment methods to include telephone and video, while introducing recording by request for telephone and face-to-face appointments.
Claimants are also kept informed and updated at each stage of the process, through our improved text message service.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether he plans to take steps to compensate people on benefits who have been diagnosed with cancer, in the context of the cost of living crisis.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
While there are no plans to compensate people on benefits who have been diagnosed with cancer specifically, the department is providing additional financial support to those who qualify for health and disability related benefits during the cost of living emergency.
The Government understands the pressures people are facing with the cost of living and has taken further decisive action to support people with their energy bills. The Government’s Energy Price Guarantee, running from October 2022- March 2023, will save a typical British household around £900 this winter, based on what the energy price would have been under the current price cap – reducing bills by roughly a third. This is in addition to the over £37bn of cost of living support announced earlier this year, which includes the £400 non-repayable discount to eligible households provided through the Energy Bills Support Scheme.
In 2023/24, the Government is protecting the most vulnerable in society, many of whom face the biggest challenge making their incomes stretch, by increasing benefits in line with inflation. This means that they will rise by September Consumer Price Index (CPI) inflation – 10.1%. Uprating working age and disability benefits will cost £11bn next year. More than 10 million working age families will see their benefit payments rise from April 2023.
To ensure stability and certainty for households, the Government is providing £26bn in cost of living support for 2023/24. This includes Cost of Living Payments for the most vulnerable. In 2023/24, households on eligible means-tested benefits will get up to a further £900 in Cost of Living Payments. Individuals in receipt of eligible disability benefits will also receive a £150 payment. Also included is the amended Energy Price Guarantee which will save the average UK household £500 in 2023-24.
For those who require extra support, the Government is providing an additional £1 billion of funding, including Barnett impact, to enable the extension of the Household Support Fund in England in the next financial year. This is on top of what we have already provided since October 2021, bringing total funding to £2.5 billion. In England, this will be delivered through an extension to the Household Support Fund backed by £842 million, running from 1 April 2023 to 31 March 2024, which local authorities use to help households with the cost of essentials. It will be for the devolved administrations to decide how to allocate their additional Barnett funding.
Asked by: Abena Oppong-Asare (Labour - Erith and Thamesmead)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department is taking steps to help support single, female pensioners, who were given inadequate notice of State Pension age changes, including support over the winter months.
Answered by Laura Trott - Chief Secretary to the Treasury
The Government decided over 25 years ago that it was going to make the State Pension age the same for men and women. Both the High Court and Court of Appeal have found no fault with the actions of the DWP, under successive governments dating back to 1995, finding we acted entirely lawfully and did not discriminate on any grounds.
This Government is committed to providing a financial safety net for those who need it through the welfare system, including when they near or reach retirement. In addition, we supported people with the cost of living through £37 billion of support in 2022-23. We are acting to ensure support continues. To ensure stability and certainty for households, in the Autumn Statement the Government has announced £26bn in cost of living support for 2023/24. This includes Cost of Living Payments for the most vulnerable households, an additional £1 billion to help with the cost of household essentials next year and the amended Energy Price Guarantee which will save the average UK household £500 in 2023-24.
Pensioners who are entitled to a Winter Fuel Payment for winter 2022 to 2023, will get an extra payment of £300 per household paid with their normal payment from November 2022 meaning this winter over 8 million pensioner households across the UK will receive an increased Winter Fuel Payment. Households with someone of State Pension age will receive £500 and households with someone aged 80 or over will receive £600.
This increased Winter Fuel Payment will be paid on top of any other one-off support a pensioner household is entitled to, for example where they are on Pension Credit or receive eligible disability benefits.