Oral Answers to Questions

Debate between Baroness May of Maidenhead and Gordon Henderson

Monday 13th October 2014 Commons Chamber

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

7. What steps she is taking to improve the service offered by the Passport Office.

[The Secretary of State for the Home Department (Mrs Theresa May)]

I have today issued a written ministerial statement which confirms that, with effect from 1 October 2014, Her Majesty’s Passport Office ceased to be an Executive agency of the Home Office and now reports directly to Ministers. That follows a review I commissioned and it has been done so that there will be more effective oversight, robust forecasting and the right level of trained staff to ensure that families and business people do not face the same problems as this year.

[Gordon Henderson]

I am grateful to my right hon. Friend for her answer. Like many other right hon. and hon. Members, I received a large number of complaints during the summer about delays in obtaining passports. My staff found the experience of using the MPs hotline very frustrating. They often had to wait ages for the phone to be answered and when they did get through the person who answered said that they would ring back and never did. Will she take steps to ensure that if there is to be an MPs hotline, the staff answering the phones are properly trained to respond in a timely and helpful fashion?

[Mrs May]

I thank my hon. Friend for raising that point. Following my statement to the House in June, we introduced more staff and more telephone lines for the MPs hotline. A number of MPs were complimentary about the service they received, but I recognise that he had a different experience. We want to make sure we learn all the lessons necessary for the future, and we will be reviewing the service.

Oral Answers to Questions

Debate between Baroness May of Maidenhead and Gordon Henderson

Monday 15th July 2013 Commons Chamber

[Mrs May]

The hon. Lady raises an interesting point, and the Home Department is happy to work with other Government Departments where that will genuinely help in the fight against crime. As she says, issues sometimes fall between the stalls of different Departments, and I will certainly look into the particular matter she has raised.

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

2. What steps her Department is taking to control immigration and ensure that net migration continues to fall.

Oral Answers to Questions

Debate between Baroness May of Maidenhead and Gordon Henderson

Monday 19th March 2012 Commons Chamber

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

13. What discussions she has had with police officers on the powers they need to deal with repeated antisocial behaviour in residential areas.

[The Secretary of State for the Home Department (Mrs Theresa May)]

We have had extensive discussions with the police and other front-line professionals on our proposals for simpler and more effective powers. Many recognise the need to improve the services to victims of persistent antisocial behaviour and we will work with a number of forces and their partners to trial our proposed community trigger this year.

[Gordon Henderson]

I thank my right hon. Friend for her answer. What are the Government doing to speed up the lengthy bureaucratic process they inherited so that local communities can combat antisocial behaviour faster and more effectively?

[Mrs May]

We consulted on replacing 18 of the existing powers with six new ones, but I am concerned about stories of victims reporting problems and not getting any action. Community trigger will give people the opportunity to ensure that action is taken by the police or other agencies, and we will work with a number of leading local areas, including Manchester and West Lindsey, to pilot the trigger this year, offering a better service to victims and communities.

Oral Answers to Questions

Debate between Baroness May of Maidenhead and Gordon Henderson

Monday 24th January 2011 Commons Chamber

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

2. What steps she plans to take to amend the licensing regime affecting the sale of alcohol.

[The Secretary of State for the Home Department (Mrs Theresa May)]

The Government are taking forward proposals in the Police Reform and Social Responsibility Bill to reform the alcohol licensing regime. These include charging a fee for late-night licences, making it easier for communities to have their say on local licensing matters, doubling the fine to £20,000 for those found persistently selling alcohol to children and overhauling the temporary event notices so that existing loopholes can no longer be exploited.

[Mrs May]

I thank my hon. Friend for that question and join her in commending the work of ArcAngel in Cheshire. The work that it does is similar to that of other groups throughout the country. Certainly it is important for us not only to change the legislation to ensure that the things I set out in my original answer occur, but to ensure that enforcement takes place properly. I am sure we will be happy to look at the particular issues that she raises in relation to the difficulty of enforcement.

[Gordon Henderson]

A few weeks back, I spent a Friday night out on the streets of Sheerness with my local police licensing officer, backed up by a team of community policemen, checking out licensed premises in an effort to combat alcohol-related antisocial behaviour. I was deeply impressed by the licensing officer’s professionalism and the dedicated way he went about his business. Does my right hon. Friend agree that, as police forces look to reduce the number of back-office staff, one area that should not be cut is licence enforcement?

[Mrs May]

I thank my hon. Friend for his question and commend him for going out with the licensing officer to see what is done in practice. Of course, licence enforcement is an important part of policing. It is not for us to tell chief constables how to allocate their resources, but they will look to ensure that they have the right mix of police officers and police staff to ensure that the licensing law is abided by and enforced.

Oral Answers to Questions

Debate between Baroness May of Maidenhead and Gordon Henderson

Monday 6th December 2010 Commons Chamber

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

It has today been brought to my attention that all e-mails sent using the parliamentary system are redirected through computer networks in a foreign country. Will my right hon. Friend undertake a review of that arrangement to see whether there are implications for national security?

[Mrs May]

I have to say to my hon. Friend—I am looking at you, Mr Speaker—that I am not sure that responsibility for the processing of parliamentary e-mails is a matter for the Home Office. I think that it is a matter for the House of Commons Commission and the parliamentary authorities.

Controlling Migration

Debate between Baroness May of Maidenhead and Gordon Henderson

Tuesday 23rd November 2010 Commons Chamber

[Mrs May]

I hear what the hon. Gentleman says. He has a record of having taken a rather different view from the Front Bench Members of his party when it was in government. As I have made clear and as the figures show, the vast majority of net migration is from outside the European Union. The flows into and out of the country of British and EU citizens balance out, and have done so for the past few years. As for the future, the Government have made it absolutely clear that if there are any new member states, we will exercise transitional controls.

[Gordon Henderson (Sittingbourne and Sheppey) (Con)]

Does my right hon. Friend recognise that many British workers in the IT industry are very concerned about losing their jobs as a result of intra-company transfers? Can she reassure them that she will crack down on the abuse of the system that has been witnessed by some IT companies?

[Mrs May]

As I said in my statement and have said in response to a number of questions, we are tightening the rules relating to tier 2 entry to the United Kingdom, as well as those relating to intra-company transfers. We will ensure that those who come here really are the skilled and highly skilled workers who are needed. However, my hon. Friend’s point echoes one made by a number of other Members about the need to ensure that businesses in the United Kingdom seek the skills that are available here.