Oral Answers to Questions
Nigel Mills Excerpts(4 years, 6 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Mike Wood (Dudley South) (Con)
Nigel Mills (Amber Valley) (Con)
Mrs Sheryll Murray (South East Cornwall) (Con)
Dominic Raab
We have, in the first instance, worked with insurance companies to make sure that they extend travel policies by 60 days when emergency support is needed. I can also tell the House that the Foreign Office has introduced a special package to make sure that those who are stranded and cannot get back can receive support with food, accommodation and other essentials of up to £3,000 for individuals, £4,000 for a couple, and £5,000 for families. That is a last-resort option, but we are making sure that those who are hunkered down or stranded and cannot get back have the support that they need.
Nigel Mills [V]
I commend my right hon. Friend’s Department for the efforts made to get people home, but can he update the House on progress in getting passengers and crew stranded on cruise ships home?
Dominic Raab
My hon. Friend raises an important point. In March, when the Foreign Office changed its travel advice to advise against people travelling on cruises, we had more than 19,000 British passengers aboard 60 cruise ships. I can tell him that they have all now been brought home safely. There is still an outstanding issue with a number of UK crew on cruise ships around the world, but we are working with operators such as Royal Caribbean and Costa Atlantica to make sure they can get back as soon as possible.
Universal Credit: Delayed Roll-Out
Nigel Mills Excerpts(4 years, 9 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Will Quince
I am a little confused, because my understanding is that those performance stats are indeed available. The Department has a very good record on payments and payment timeliness. Can we improve? Of course we can, and I meet with officials on at least a weekly basis to discuss that. In many cases, it is down not just to the Department but to how the claimant provides information. We are putting in additional resource, where appropriate, to help people to help themselves to get us that important information that we need to process the claims.
Nigel Mills (Amber Valley) (Con)
Will the Minister confirm that one solution to this would be to get more uptake for the excellent help to claim service through Citizens Advice? Will he confirm that service will be extended so that it is there for the whole period through to the end of the roll-out?
Will Quince
I thank my hon. Friend for that question and for his work on the Select Committee. He is right: help to claim, commissioned via the Department and run by Citizens Advice and Citizens Advice Scotland, is working really well. We are now in detailed discussions in relation to a second year, but I want to go further and in April we will launch a £10 million transitional fund for UC, in particular to support disadvantaged and vulnerable groups. It will also help Members, because organisations in their constituencies will be able to bid for that funding.