Digital Democracy

Debate between Meg Hillier and Tom Brake

Tuesday 10th March 2015 Westminster Hall

[Meg Hillier]

My hon. Friend seems to be able to read my mind, because that is what we were seeking to get across as a commission. We had a number of very interesting discussions, in public and, as a commission, privately, about how we encourage real dialogue. One way to do that—this is an area that I particularly want to cover—is by opening up parliamentary information. Open data are a real resource that could be used to make Parliament much more accessible, so that people out there can follow their issues and lobby effectively their MPs and, over time, the Government on them.

Let me use the example of something that has over time been an issue in my constituency—dangerous dogs. That issue has upset and worried a number of my constituents, but currently, if a member of the public wanted to find out where it was being discussed in Parliament, what laws had been passed and which Members of Parliament were actively interested in the subject, it would take a lot of digging through clunky information to try to find that out. No wonder the lobbying companies become intermediaries between the people and this place. That is because it is a full-time job to find out something as simple as what Parliament is doing to tackle dangerous dogs.

However, if we had open data, which is what we are seeking—the House of Commons is certainly doing this and we are pretty sure that the Lords will follow swiftly—that would allow tech experts, such as the many in Shoreditch in my constituency, to develop, for example, an app that meant that someone could look up a topic that mattered to them and follow through exactly where and when that was being discussed. It would possibly flag things up—this would rely on Government being co-operative about publishing an agenda, which was beyond our reach—and allow influence at the right time. One of the most compelling pieces of evidence that we heard was from Clerks of this House, who said that at the point at which legislation is published, it is practically too late to make significant changes. Governments, in our system, determine legislation. We know from debates in this Chamber and from the excellent work of the Backbench Business Committee that debates that happen early on and in which hon. Members can show an interest from their constituencies can and do lead to changes in the law over time, but very often, members of the public write to us just before a vote and do not get the chance really to influence the way we do our business.

Opening up data is just one example. I am sure that we can all think of examples from our own constituencies of major geopolitical decisions on which we might want to have an influence. I say to hon. Members who are sceptical about digital engagement that we might find that we enhance the work that we do by being able to listen to people with strong views, passions, interest and expertise in advance of delivering our thoughts on issues. We would be better informed as Members of Parliament about subjects that matter to our constituents. However, unless they know what is going on in this place, that will not be possible, and it is opaque.

We wanted to see Hansard, for example, in a proper open-data format. Staff in my own office use TheyWorkForYou, which I commend as a website because its algorithms, through its screen scraping—a very old-fashioned approach—give easier access to data about my voting record than I have if I try to look it up in Hansard. We wanted to see that change and we are delighted that the House of Commons is already moving along those lines. We set stiff targets for this year and next year to ensure that things happen as quickly as possible.

Very shortly, we will be able to embed digital clips of what is happening in the House of Commons in tweets, on our websites and so on. That kind of openness is really important. This is the people’s Parliament. That is what Mr Speaker firmly believes, and that is why he set up the Digital Democracy Commission—to ensure that Parliament was reaching out to the people and opening up to the people. We as MPs therefore have a duty to ensure that we are listening to the people.

[The Deputy Leader of the House of Commons (Tom Brake)]

Perhaps the hon. Lady could expand a little on what the commission proposed on open data, because I think that a lot of the data that she has referred to are available, albeit not very easy to find. Has she identified how that would work, in terms of a member of the public being able to find out about dangerous dogs, and has she been able to make any assessment of what the cost would be of pulling all that information together in one place for the public to access it easily?

[Meg Hillier]

I had the pleasure of attending with the hon. Member for Harlow an international conference at which we saw some very technical presentations about exact formats. I know that the House of Commons is embracing that approach. I am not the best technical expert to explain which exact format might be used, but perhaps I should lay out the current approach for the record. Websites such as TheyWorkForYou will screen scrape. They will collect data almost in a manual way from a website and then collate it, with an algorithm picking up things. That will never be perfect. That website does a good job, but it would acknowledge its own imperfections. However, if data are produced in a fully open way, in an open format, then algorithms and other mechanisms can be put in place so that information can be collected in a more intelligent and useful way for a member of the public. In effect, the intermediary stops being the lobby group and becomes the technology, but that intermediary between what is going on in this place and what the public want is much faster, sharper and snappier. Equally, it should also work the other way.

One challenge that hon. Members raised with me and, no doubt, with the hon. Member for Harlow while we were on the commission was this: “Won’t there be too many different platforms for us to use?” We will all have to address that challenge. I, for example, will be crowdsourcing which other social media platform I should be using to engage with my constituents. I hope that, through that mechanism, I will gain an idea of which one is most useful to them, rather than me alighting on a system, a social media platform, that is good for me but is not actually used by many of my constituents. It might make my life easier in some ways if I did not get interaction, but that is not what I am here for. I am here to represent my constituents, as we all are. It is important that that technological approach is taken, and certainly the House of Commons is on that track. The new head of digital has just arrived to take it forward. That that post has been created is a sign of the vision for where the House of Commons needs and wants to go.

As well as the digital side, we touched on the very big issues around improving public understanding of politics and Parliament. I think I have touched on that in what I have said, but one issue is about reducing jargon and making parliamentary language more accessible. This is an extraordinary situation. There is a member of staff in this building, working for an hon. Member, who is doing a major piece of research about the availability of “Erskine May”. Those of us in this place will know about “Erskine May”, but I would hazard a guess that most of us in the Chamber today have not seen or touched a physical copy of “Erskine May”. That is because there are very arcane rules about who has access to it and who owns it. There is a real desire— Mr Speaker has been leading the charge on this—to get it made available online, so that anyone out there who needs to look up any of the terms that we use can do that. That may sound a small step, but it is amazing that the rules of this place are held in bound hard copy, accessible to only a handful of experts. That does not help to create an open Parliament, which is one of the reasons why we wanted that to change.

We wanted to ensure that we are reaching out to under-represented groups. We touched on how to ensure that we do not leave behind those who are digitally excluded, because it is not our intention to do so. Just as with Government services that are going online, we need to be mindful of those who are unable to use that process. We see digital as enhancing and improving what we do, rather than replacing human interaction. We want to expand that human interaction to digital methods.

We wanted to look at elections and voting. A key issue internally is how we vote in Parliament. We had some interesting discussions about whether Members of Parliament should vote remotely online. The two Members of Parliament on the commission felt strongly that there was a big benefit to being in the Lobbies and being able to tackle Ministers such as the Deputy Leader of the House of Commons directly, face to face. If we lost that lobbying opportunity, we would feel that we had lost a large part of what we come to this place to do on behalf of our constituents.

The commission concluded that the current voting system is slow, clunky and manual. The House of Lords has been experimenting with using iPads to record voting. One of the benefits of recording voting digitally is that the results of a vote can be available immediately to the public and the media, whereas currently there is a time lag, because of the paper sheets that we use. I should explain for the benefit of those who are not Members of the House that as we troop through the Lobbies, there are three Clerks sitting in each Lobby with large sheets of paper and black marker pens marking off our names one by one as we go through. In the modern world, it is extraordinary that we still vote in such a way. We all have smart parliamentary passes, and it would not be difficult to install technology that allowed us to swipe through. That would enable the result to be relayed to the public quickly, so we could be held immediately to account for the way in which we had voted. I think that that makes great sense and so did the commission, so that is one of our recommendations.

We set quite stringent time targets. As the Speaker acknowledged, it would be generous to say that the House of Commons is living in the early 20th century; we are way behind in many respects. We wanted to force a drive for change and make Parliament and the House of Commons much more open and accessible. The report provides the foundations, but ultimately the public will make it happen. It requires people to be engaged and interested. When we asked the public which of the recommendations they wanted to see implemented quickly, the results were fairly evenly spread. Interestingly, online voting just pipped the others to the post as the favoured option for slightly more than 20% of those who responded to our survey.

We need tech developers to take the open data that will be available and turn it into something that will enable us to carry out our roles more effectively and enable the public to engage with us. When I am knocking on doors in Hackney on a weekend, I can talk to somebody in their kitchen, and I want to have that sort of interaction with everybody. None of us can reach everyone on the doorstep.

I want those who are passionate about an issue to be able to engage more effectively. I am a member of the Public Accounts Committee, and we get a lot of letters. They often arrive very late in the day, just as we are about to start a hearing or sometimes after a hearing. It is a great sadness to me that we have not got the capacity to absorb that information at a more appropriate stage. With the right digital support, those who are passionate will be able to get involved more effectively.

Many people are keen to get involved. Evidence from a survey carried out by Cambridge university showed that 46% of people would like to get involved if they could, but less than 10% are currently engaged with Parliament. Of course, there is a large gap between those who say they will get involved and those who actually do, but even if half of them did so, there would be a massive increase in the number of people getting involved in what we do. That would ensure that Parliament is the preserve not only of those of us who are elected, but of those who want to influence what we do.

As Members of Parliament, we need to be bold and embrace the change. We need to use social media and the opening up of Parliament as an opportunity to listen better to our constituents, not simply to broadcast what we do. If we embrace the Digital Democracy Commission report, proselytise and tell new Members about it, we will make ourselves more accountable and more relevant, and we will improve the work that we do in the House of Commons. That work is, ultimately, representing the best interests of the public and listening to their views.