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Written Question
Freedom of Information: Complaints
Tuesday 31st March 2026

Asked by: Lord Harper (Conservative - Life peer)

Question to the Department for Science, Innovation & Technology:

To ask His Majesty's Government what was the average time to resolve a complaint to the Information Commissioner's Office in respect of Freedom of Information requests, in each of the past 5 years.

Answered by Baroness Lloyd of Effra - Baroness in Waiting (HM Household) (Whip)

The Information Commissioner’s Office have seen the average days to resolve or close an FOI complaint reduce over the past five years from 134 days in 2021/22 to 76 days in 2025/26 despite cases increasing from 5932 to 8337 over the same period. The ICO are now publishing this information on a monthly basis on their website.