Airports: Passenger Assistance Debate
Full Debate: Read Full DebateLord Tunnicliffe
Main Page: Lord Tunnicliffe (Labour - Life peer)Department Debates - View all Lord Tunnicliffe's debates with the Department for Transport
(6 years, 3 months ago)
Lords ChamberI am afraid I must disagree with the noble Baroness. I have already explained some of the measures that Heathrow is putting into place in order to improve its service, and I look forward to the debates in the coming months on its expansion.
My Lords, surely this is just a lot of good words. To fix this problem you do not need innovative solutions or great essays full of good words: you need resources. This is Heathrow penny pinching. What are the Government going to do to force Heathrow to put the right resources in?
My Lords, we highlighted accessibility as a key issue to address in our aviation strategy. I do think that there has been progress, but I absolutely agree that there is more to be done. Since becoming Aviation Minister I have held many meetings with campaign and disability groups, as well as airlines and airports, to discuss what steps we can take, and I will continue to do so. This is something I feel very strongly about. It is an area in which we can and will make real improvements, and I am confident that all passengers will see the positive outcomes of our work.