Credit Unions

Lord Stoneham of Droxford Excerpts

Thursday 13th December 2012 Lords Chamber

[Lord Stoneham of Droxford]

My Lords, I declare an interest as chair of Housing 21, a national provider of retirement homes, and as former chair of First Wessex housing group, which is heavily involved in supporting credit unions on the south coast.

I congratulate the noble Lord, Lord Kennedy of Southwark, on initiating the debate at a very timely period in the development of credit unions. I also thank the noble Lord, Lord Griffiths, for all the work and dedication he has given to social inclusion and the development of credit unions. I also congratulate the noble Lord, Lord Graham, on his speech and on his dedication and commitment to the co-operative and mutual movement.

I warmly welcome the initiatives being taken by the Government, led by my noble friend Lord Freud and the Minister of State for Pensions, Steve Webb, in building on the work of the previous Government on credit union development. We all know—we heard some of the figures this morning—that 1.4 million adults have no bank account; that 7 million people are using high-cost credit lenders; and that social exclusion and the disadvantage of not having access to bank facilities are big problems.

This comes at a time when, frankly, the clearing banks—I certainly welcome the suggestions and initiatives proposed by the noble Lord, Lord Griffiths—have been largely removing their risks and their unprofitable businesses so that they probably no longer have the day-to-day regional and local branch network contacts that they could develop into this market within their current structures.

We also know that pressures from the recession are contributing to social problems, with more changes of jobs, more part-time work, more uncertainty in households, more debt. Together with the changes in the welfare system, where we will have to confront the move to monthly universal credit, the changes in the discretionary Social Fund and the direct payment of housing benefit to individuals rather than to their housing provider, all these issues stress the importance of the work of credit unions.

If we look at the last decade, there has been a huge growth in the use of credit unions, which suggests that the market is large. I welcome the work of the project steering committee of which the noble Lord, Lord Griffiths, was a member; we must be aware in this debate of the problems it raised. The cost of the existing credit unions is too high, and as the noble Lord, Lord Griffiths, told us, they are not financially viable—unless there are changes. Their processes need modernisation; they are not currently fit for purpose. Many people simply have a lack of awareness about them and how to get in touch with them. However, we know that the market potential for credit unions—the noble Lord, Lord Griffiths, mentioned the figure of £7 million, which the working party concluded on—is very significant.

The Government are already pursuing a number of initiatives to follow up that report. They are raising the interest rate chargeable and allowing interest on deposits. They are welcoming a more flexible approach to extending areas of lending, recognising that these organisations will not be viable if we confine their activities to small, risky loans. The Government are also sensible in adopting a phased approach towards sustainable development.

Credit union development needs renewed impetus. It has problems of capacity and development potential; there are simply too many small credit unions. As a result, there are concerns about governance and competence. There is too little awareness in the market of what they can do, and their activities are too restrained. There is a danger that we will have very cautious regulation, when we should be encouraging them. I welcome the partnership between local authorities, the DWP and social housing providers, which is vital to the development of credit unions. These are key interested parties, and they have the most to gain from improving financial awareness, using banking facilities and helping people to better manage their debt.

There are a number of avenues, therefore, that provide a way forward. As somebody involved with housing associations, I certainly welcome a very strong link with housing associations. They could provide help with governance; they could get involved with the process of how rent is paid in the future, particularly with people who do not have bank accounts; and they could make appropriate investment in credit unions. They have an interest in doing so, to reduce their own debts. They have the resources. The best housing associations have a very strong social commitment, as well as being social entrepreneurs. Local housing associations, particularly ones that are regionally based, have a very important role to play in the development of credit unions. They should be using some of their funds to invest in and develop local credit unions in their areas. Local authorities will be central as well.

However, there has to be a greater size for credit unions; this is one of the areas we must encourage. The small, area-based credit unions need to move to a bigger scale, to the counties or the regions, to be viable and have the capacity to expand. To be sustainable, they must also expand their services; they simply will not be viable if they are concentrating on small loans, although that will be a major part of their work.

I welcome the proposed possible links with the Post Office, as one part of the banking offer. Many of these credit unions need the systems and the payment facilities to pursue their activities. The awareness of the Post Office—its strong brand—and its security will help to promote the use of those facilities. We must also encourage more volunteering from the financial sector. On the south coast we had people on secondment from banking and financial services. They are vital in understanding how to make loans, evaluate risk and manage the process. Such people need to be encouraged to come into the credit union sector.

We have to get the balance right between regulation and enterprise. We have to recognise that there will be failures in the sector. We have to protect those who could suffer through those failures, but that is inevitable when you are developing enterprise. However, we must ensure that the successes are greater.

Finally, I leave this thought with noble Lords: in many respects we are returning to an era of the previous century where a lot of people were involved in mutuals and co-operatives, developing services particularly for the poor, out of which grew major businesses and commercial enterprises. Sometimes society venerates the large entrepreneurs, the Richard Bransons and Rupert Murdochs, and gives them credit for building up million-pound businesses, but I recall the housing association I was first involved with, the Portsmouth Housing Association. That was started up by a vicar, Canon Bill Sargent, a very disciplined and determined man. He bought the first house for the housing association in 1972; in 2007 the business was capitalised at over £1 million and now it is part of a business several times that size. That is a huge achievement and these people need to be venerated as much as those who are involved in more publicity-conscious commercial enterprises. Local building societies, the Co-operative Bank and even some other banks started up through somewhat similar local initiatives in the 19th century and before, and they met a social need. Now we must find that combination of localism, meeting social need and social enterprise as we go forward.