Lord Spicer
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Thursday 11th December 2014
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(9 years, 11 months ago)
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Lord Spicer (Con)
Does my noble friend happen to know whether the communications problems between the Passport Office in Liverpool and the Passport Office in London have been sorted out yet?
Lord Bates
Yes, for overseas passports it is Durham and Liverpool and we have put in an extra 1,100 staff to clear the backlog and improve our performance. Of those, so far 500 have been appointed and the rest will be appointed in the next few months.