Chris Gibb Report: Improvements to Southern Railway

Debate between Lord Soames of Fletching and Peter Kyle

Tuesday 4th July 2017 Commons Chamber

[Peter Kyle]

It is an honour to take an intervention from my hon. Friend for the very first time. May I welcome him to his place? There have been failures right across the board. Right now, what passengers really need is for people in those positions to get a grip without delay.

Infrastructure investment is the final piece of the jigsaw. On page 5, the report states:

“The infrastructure on the Southern network is in a poor and unreliable condition”.

The blame for that rests with successive Governments, not with this one alone. Passengers are shocked to hear of the historic under-investment in their rail network. The south-east of England accounts for 30% of our country’s passenger journeys but only 15% of the investment. At a time when Government are focused on HS2 at a cost of over £30 billion, too little is being spent on what Lord Adonis, chair of the Government’s National Infrastructure Commission, said is the greatest transport challenge that we face, which is getting people to and from work every day in the south-east of England.

The Government have unlocked £300 million of funding for immediate investment in the south-east, but to stand a chance of delivering the robust infrastructure we need, this level of investment simply must continue into the next control period.

[Sir Nicholas Soames]

I agree with every word that the hon. Gentleman says, but does he agree that it is now all the more important to come to an agreement between all the parties, so that this infrastructure investment may proceed? Without it, it frankly would not make sense to create that level of infrastructure.

[Peter Kyle]

I could not agree more. I have said so to the right hon. Gentleman off the record, and am happy to say so in this place. I am calling on the unions to get around the table and, as I have said to the Minister in person, I hope that Ministers will be more muscular and more active in this process, rather than sitting on the sidelines. Every party needs to get around the table actively to resolve this problem for and on behalf of passengers.

It is imperative that Government confirm without delay that they will continue investment into the next control period, guaranteeing that up to £l billion will be available for the entirety of that period. Once this industrial action is settled and the remaining structural challenges are once again the focus of our attention, passengers will rightfully demand month-on-month improvements in the service they actually experience. Right now, the infrastructure that underpins our system is too weak to offer the robust improvements that passengers deserve. We must move unrelentingly towards the point where our rail network is bulletproof.

Within a month of becoming an MP, I had asked Ministers to scrap the class 313 units from the Coastway route. Some were built in 1976 and none has a toilet. These trains are loathed by everyone. Some of the things the report finds are so blindingly obvious that they prompt the question why it took the report to say them in the first place. Then there are things that I did not know about, such as suicide hotspots, bridges being struck by vehicles due to lack of signage, and unnecessarily crowded timetabling for historical reasons.

Why we needed an independent review to tell us these things is beyond me. Government, GTR and Network Rail should have easily had the capacity to sort these things out without the need for an independent assessor, but we are where we are. At last we have the manual on how to improve our system. It is now up to the Government and their partners to make it a reality and this Parliament to scrutinise, challenge and support it every step of the way. I, for one, will not let up in that task.

Govia Thameslink Rail Service

Debate between Lord Soames of Fletching and Peter Kyle

Wednesday 13th July 2016 Westminster Hall

[Peter Kyle (Hove) (Lab)]

It is a pleasure to serve under your chairmanship for the very first time, Ms Ryan, and I am extremely grateful to the hon. Member for East Worthing and Shoreham (Tim Loughton) for securing this debate. He and I sometimes sit together on the train—we come from neighbouring constituencies—so we suffer alongside the people we serve and see the problems at first hand.

I want to do the unusual thing of thanking the Minister because in the short time that I have been an MP, she has never refused to meet me to discuss the issues. It has often turned into weekly discussions where the anger that has been expressed to me by the people I represent has been expressed in forceful terms to her, which she has always accepted at face value, and I am grateful for that.

In the year and a half that I have been a Member of Parliament, it has been made clear that representing a constituency served by Southern is like having toothache: you wake up in the morning and feel the pain of people who are trying, and failing, to get to work on time; you feel the pain of people who get home late in the evening. It is constant and absolutely unavoidable.

I never expected, when I became an MP, that I would become such an expert on the train system serving my constituency. I now know the timetable, even though it changes so readily. I know the rolling stock. I have spent time training and doing work shadowing on the line, including shadowing several drivers to enable me to understand the pressures they are under. I have visited London Bridge to see the construction site, and have made a visit to see the new rolling stock, to try to understand the pressures on the system. I understand the scale of the problem. There is historical underfunding; new rolling stock is coming on line; there is the London Bridge upgrade, as well as routine track maintenance; there is an industrial dispute; and very bad planning by the rail franchisee has led to the poor number of drivers and conductors that underpins all the problems.

[Sir Nicholas Soames]

Does the hon. Gentleman agree that part of the problem—apart from what was highlighted by my right hon. Friend the Member for Arundel and South Downs (Nick Herbert)—is that the franchisee never planned ahead sufficiently for the right number of drivers and continued to give us thoroughly wrong information about how quickly the increase in driver numbers would improve the service?

[Peter Kyle]

I am grateful for the right hon. Gentleman’s intervention, because that is an incredibly important point. As I have said, bad management planning has underpinned all that is happening. It takes 18 months to train a new driver, and the driver shortages of the past six months to a year were absolutely predictable. GTR should have been on the case far earlier, and the fact that there is such a shortage of expertise on the line, including the shortage of drivers and conductors, has underpinned a shambles and turned it into a crisis. I have absolute sympathy with the right hon. Gentleman’s intervention.

It is inexplicable to me that, even with all the challenges on the line, things have so quickly descended into crisis. At the moment, in the midst of an industrial dispute, there is what I can only describe as a dysfunctional relationship at the heart of the network—between Government and the franchise holder, and the franchise holder and the unions, with Railtrack involved as well underneath it all. It means that no one involved wakes up in the morning thinking, “How do I make passengers’ lives better today? How can I make passengers’ journey home better than the journey they took to work?” The impact is that there is damage to the economy. People arrive at work late and get written warnings. They get home late, which damages communities and family life, because they are not home to see their kids before they go to bed. It is quite heartbreaking.

Someone who got in touch with me said that she had aspired for most of her working life to live in Hove, by the seaside. That is a community that I chose to live in because I absolutely love it. She has been there for five or six years, but things have now got to the point where she must pack her bags and leave—go back to London—because she can no longer cope with the shambles that is the rail franchise. The service is letting down communities and people.

The Minister will know that not only do I come to her to whinge, like everyone else, but I also try to present solutions. Many hon. Members here are like me, and want to help to turn things around and be supportive. I hosted a public meeting last week. The chief operating officer for Govia kindly came down and faced the full force of the anger in my constituency, so I am very grateful to Dyan Crowther. She left the meeting having learned in no uncertain terms how strong the sentiment is at this time. I have also co-founded and co-chair, with the right hon. Member for Mid Sussex (Sir Nicholas Soames), an all-party group that will provide an opportunity for all MPs in the area to come together for scrutiny of the issue, and enable them to support the change that is needed. I hope my actions will prove constructive.

Campaigners handed me a petition on the way in, and there are some sensible questions that I want to put directly to the Minister on their behalf. They want a sustainable compensation scheme that will be much more aggressive, assertive and responsive than the present one. They want first class to be declassified permanently, while the temporary timetable is in operation. I have written to the Minister about that; it is eminently sensible. The campaigners want the Minister to announce the duration of the present temporary timetable. I hope she will take all those points into consideration and give direct answers to the campaigners who want action so much.