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Written Question
Government Departments: Telephone Services
Tuesday 17th November 2015

Asked by: Lord Quirk (Crossbench - Life peer)

Question to the Cabinet Office:

To ask Her Majesty’s Government, further to the Written Answers by Lord Bates, Lord Faulks, and Lord Bridges of Headley on 21 September (HL2010, HL2011, HL2014), to what extent they are examining the potential use of Automatic Speaker Verification in respect of the detection of fraudulent telephone access to government services.

Answered by Lord Bridges of Headley

The government currently has no plans to introduceAutomatic Speaker Verification in respect of the detection of fraudulent telephone access to government services.