Children’s Wellbeing and Schools Bill

Debate between Lord Ponsonby of Shulbrede and Lord Addington

Wednesday 14th January 2026 Lords Chamber

[Lord Addington (LD)]

My Lords, I will briefly join the support for this amendment. If somebody is doing something that is potentially difficult, training will be essential, so that they understand what their role is, do not make basic mistakes, et cetera. I would have thought that this is something that should be there, but those who tabled the amendment think it is not. The Government should think about what the response should be, because, if people with this degree of knowledge think there is a need for better training, there probably is.

[Lord Ponsonby of Shulbrede (Lab)]

My Lords, in my time as a family magistrate, I have dealt with the issue of contact centres a number of times. I want to make a point that the noble Lord, Lord Meston, did not make: the problem with unregistered contact centres. When you are in court, it is not always obvious to the court making the decision whether the proposed contact centre is registered or unregistered. This of course is a potentially very serious problem. I have even been in court and been told that one of the parties had personally set up a contact centre as a way of gaming the system, if I can put it like that. So this is a real problem, and registration and training of course are the answer. I hope that my noble friend the Minister will be as encouraging as possible.