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Written Question
Driver and Vehicle Licensing Agency: Digital Technology
Monday 15th September 2025

Asked by: Lord Pack (Liberal Democrat - Life peer)

Question to the Department for Transport:

To ask His Majesty's Government what plans they have to make the Driver and Vehicle Licensing Agency's digital services for drivers available 24 hours a day.

Answered by Lord Hendy of Richmond Hill - Minister of State (Department for Transport)

The Driver and Vehicle Licensing Agency’s (DVLA) online services for driving licence transactions, vehicle licensing and vehicle excise duty enforcement penalty payments are already available 24 hours a day.

Availability of other vehicle related services is scheduled to be extended to 9PM within the next two months. While the DVLA intends to extend these services to 24 hour availability, this requires wider transformational changes to vehicle services which are currently in development.