My Lords, my noble friend raises an important point. Clearly, we are in part of the technological revolution and the Government wish to go digital, but it is certainly important that those who do not have the facility are still able to conduct business in a traditional way. As I say, it is important to improve delivery wherever we can.
The Government’s long-awaited digital inclusion strategy appears to have given up on nearly 10% of the population. Many vital services are now online, yet many of those who need to access them are precluded from doing so. What further action will be taken to make sure that no one is left behind?
I agree with the noble Lord that the whole quest of this is to ensure that as few as possible—and, in the end, none—are left behind. That is precisely why the Government, with their £10 million project, are seeking to fund alternative technology broadband opportunities. Twenty-six suppliers have submitted bids to deal with the hardest spots that are not yet connected. The bids are currently being evaluated, and I hope that the contracts will be awarded in June so that we can help precisely those businesses and people that the noble Lord refers to.