(3 days, 9 hours ago)
Lords ChamberI thank the noble Baroness, Lady Finlay, for her intervention and contribution. It was very interesting to hear the noble Lord, Lord Meston, say that a lot, if not all, of the contact centres are accredited. According to the NACCC website, there is DBS checking and there is provision in place. I take on board what the noble Baroness is saying, and that is why we are having this discussion—to get everyone’s views aired and come to an agreement.
My Lords, just to add to what has just been said, my understanding is that accreditation depends on the centre having been approved by the national association, and that accreditation lasts, I think, for three years.